Lead Project Manager managing multiple programs for a Fortune 500 Staffing Company serving over 15,000 Core and Flex employees located across the world. Provide key project management tools and expertise to technical and non-technical projects across the Firm.•Led the implementation of a Firm wide Covid vaccine tracking system. Assisted in helping move ad hoc business processes driven by various client requests to a more formal, innovative, and faster tracking system that served over 500 flex employees assigned to Fortune 500 Companies. The project serving over 500 Flex employees came in under the $750,000 budget and within the allotted six-month time frame. While the testing requirement has reduced dramatically, the framework of this tool could be used in future endeavors to seek real-time feedback from Firm associates located around the world.•Currently leading a complete Job Architecture review of all Core Revenue Enabling (RE) and Revenue Generating (RG) Employees. Through a partnership with Mercer, helped establish as formal process to review over 2,000 RE and RG Core Positions. Through diligent negotiations with Mercer was able to find a capable Third-Party partner saving the Firm over $300,000. During Phase I, the Project Team reduced the number of overall job groups from 14 to 12 and identified opportunities to further consolidate the 498 individual job titles to a future job title count of 400 or less. •Currently serving as the EPMO Lead Project Manager for the transition from Optymyze to SAP for incentive compensation. Partner with the IT Technical Project Manager to help rectify and remove any impediments for an implementation valued at over $650,000, covering a $1,000,000.00 licensing contract serving over 1500 recruiters and support personnel.

Lead Program Manager managing multiple programs for over 11,000 personnel making up the Submarine Force Pacific Fleet. Communicate and track program goals for the Suicide Prevention Program Management (SPPM), Alcohol and Drug Program (ADCO), and various other programs over three different time zones, numerous countries around the globe. Also oversee and track the movement of equipment and forces via the Organizational Change Request (OCR) process for the entire Pacific Submarine Force. Serve as the Civilian Drug Free Workplace Program Manager (DFWP) ensuring employees filling Test Designated Positions (TDP) meet federal requirements on an annual basis. • Upon assumption of the SPPM role, discovered numerous commands were not in compliance due to missing crisis response plans and drills. Developed specific processes to manage the business strategic and operational planning process wrote Suicide Crisis Re-action plan being used throughout the Pacific Fleet• Displayed solid data analysis skills (e.g. Excel/Google Sheet and data visualization platforms), through the development of a 12-Month Dashboard to help 143 Commanders quickly identify if their Commands were outside of U.S. Navy directed compliance. This Key Performance Indicator (KPI) tracks over 11,000 sailors and is now being shared throughout the entire Pacific Fleet• Brought the Command into compliance with the Civilian Employee DFWP by issuing new 30 Day Notification letters, while also meeting annual and pre-employment drug screening program requirements for over 300 Government Civilian Employees around the globe within various Commands and Time-Zones. Applies knowledge of relevant human resources discipline(s), specifically employment law, policy and procedures• Taught transition classes to Sailors with COMSUBPAC, helping with resume writing, LinkedIn Profile Development and Interviewing techniques. Volunteer with USO Pathfinder Transitions Program and Veterati

IT Technical Project manager assisting in the establishment of a new IT department at a Fortune 500 company in Phoenix Arizona. Staffing a new IT Department with over 1000 new IT Developers. Developing strategies to attract and hire top-level talent in an extremely competitive market. Helping to create and lead projects to up-skill current talent, as well as identifying and training non-IT employees to learn entry-level JavaScript Developer skills. Primary project is helping manage the workforce management of an agile, forward thinking IT department; finding top technically qualified candidates that fit the team cultural fit at USAA and can work within an Agile IT Department.Help plan and oversee the administrative and logistical needs of a five-hour interview process for each candidate, providing first class candidate experience. Searching for future employees who have technical acumen but more importantly fit the culture of USAA. Analyze weekly, monthly and annual data to identify trends that might impede the recruitment process or expedite the timeline from resume submission to new employee orientation. Constantly reviewing market data to identify changes in the Phoenix and national IT job market that might affect USAA in finding the best qualified candidate possible. Helping shape the current workforce to maximize efficiency and identify the future needs of USAA.Oversee the Phoenix USAA IT College Hire and Intern program. Host events to give recent or soon-to-be college candidates an overview of IT at USAA. Supervise a 10-week onsite intern program providing a real-world IT experience for college seniors.

Deposit and acquisitions specialist serving in Banking and Insurance Solutions. Focused upon knowing members and understanding the unique needs of USAA membership, while providing integrated solutions to the member. Consistently building strong relationships, recognizing and offering appropriate opportunities, and deepening members trust in USAA. Focused upon delivering a best in class experience to strengthen USAA’s brand, reputation, and industry leadership, while demonstrating the USAA Standard on a daily basis. Current sell rate of 50% of USAA’s primary banking package; personally accountable for enterprise, financial and market performance through results in relationship management, operational effectiveness, member retention and risk management Subject matter expert in checking, savings, certificates of deposits, and trust accountsConsistently advising members on the complete range of services provided by USAA including: lending and banking, underwriting activities, auto insurance, life insurance, property insurance, and investment adviceServes as a team leader, mentor, and coach for peer team members. Helped train two new pipeline teams in sales and military knowledge, through walking support and one-on-one coachingServes as a Change Agent and Team Lead on Innovation Storm Project. Currently serving as the leader of a business proposal to develop a “Save and Continue,” option in portal and website applications. A proposal that would not only improve USAA member experience, but also shorten MSR handle time and reduce the number of abandoned applicationsServing at an active member of VETNET as a sponsor for prior military members who are new employees to USAA. Also a member of the Military Affairs Team, sharing the mission of USAA to current members and recruiting future membersVolunteer to help teach local college classes one night a week as Adjunct Faculty

Developed a weekly reporting process providing key performance indicators to a board of directors helping identify trends and prevent future shortfalls; accounted for over 800 individuals and a $1.5M budget. Wrote and established a medical and security team plan made up of over 30 members providing medical and security plans protecting over 800 individuals.Negotiated numerous service contracts to provide logistical support for a 35,000 square foot facility saving the organization operating funds over the next 5 to 10 years.Served as a teacher and instructor to over 800 people on numerous occasions.Tracked and balanced an operating budget of over $1.5M identifying over payments and unnecessary contracts to save the organization over $10,000 in one year.

Added structure, process, and procedure converting a volunteer lead operation to a full-time global outreach, covering local, national, and world-wide non-profits.Re-designed a $250,000 operating budget to emphasize global outreach while increasing support to local non-profits.Directed, planned and oversaw a community event providing thanks and support to over 17 first responder stations in a city of over 300,000.Developed, planned, and executed a volunteer drive presenting over 15 different non-profits to 2000 people leveraging time and funds to meet needs in the local community, California, and across the globe.Rewrote polices and procedures overseeing support of non-profits around the globe. Creating new templates to ensure staff and volunteers were qualified and protected will completing operational events.Oversaw a staff of paid employees and volunteers, while completing a Masters degree as a full-time student.On numerous occasions served as a teacher and instructor for over 1500 people.

Served as the primary liaison officer and principal advisor between the Marine Corps and Joint Forces Command reviewing all Joint Manpower requirements set forth by the Chairman of Joint Chiefs of Staff; managing the joint Force Provider and Global Force Management Program/Process for Marine Forces Command.Reviewed and analyzed Joint Forces request for Marine Corps Manpower, reviewing the entire 202,000 officer and enlisted manpower inventory maintained by the Marine Corps to determine the Marine Corps’ ability to support and sustain individual Augmentations to over 20 Joint Manning Documents (JMD).After in depth and detailed analysis, provided Marine Corps manpower recommended Sourcing Solutions to Headquarters Marine Corps, reviewing the long range impacts of utilizing Marines to serve as Individual Augments on the proper employment of the Marine Expeditionary Force (MEF), the Marine Air-Ground Task Force (MAGTF) and future Marine Operations.Routinely prepared executive level Staff briefs with charts, presentations and auxiliary information to Joint Forces Command, Headquarters Marine Corps and Chairman of Joint Chiefs of Staff.Provided Marine Corps Manpower Analysis to force requests from within the Marine Corps, providing sourcing solutions to help support current operations and exercise outside OEF and OIF with minimal impact to I, II, and III MEF.Maintained and provided individual risk assessments based upon rank and MOS for over 202,000 Marines. Member of Crisis Augmentation Cell, developing a Letter of Instruction outlining the proper use of assets to broker manpower, logistical and combat service support at the MEF Level and higher in response to contingencies of national interest of natural disasters as well as the strategic planning, development and execution.

Assisted the Commanding Officer in the daily operations of Marine Corps Air Station housing over 5,000 military personnel, civilians, manpower resources and family members.Supervised a staff of 3 Marines and 8 civilian employees. Set on hiring panel to fill vacant positions. Approved leave, training and travel requests. Oversaw any disciplinary issues and provided counseling and recommendation dispensation. Assisted in writing of employee objectives, PD’s and award submissions. Served as Office in Charge of the Station Post Office, Installation Personnel Administration Center, Id Card Center and Joint Reception Center serving over 5,000 military personnel, civilians and family members.Member of Emergency Operations Center, directing the S-1 response to natural disasters; also served on the Non-Combatant Evacuation Team (NEO) planning for the evacuation and logistical support of Americans from the southern prefectures of mainland Japan.Served as a voting member of the National Security Personnel System (NSPS) Pay Pool, reviewing civilian employee position descriptions, supervisor evaluations and award payouts for over 90 civilian employees.Assisted Human Resources Manager in the instruction of how to properly write, review and access employee objectives and PD’s in preparation for the transition from GS to NSPS.Received training in Lean Six Sigma, sponsored two Black Belt Projects and assisted on several other Green Belt Projects. Served as a member for the Marine Corps Community Services (MCCS) Budget Committee, reviewing financial resources for over 2 Million Dollars.Served as the Station Casualty Assistance Officer (CACO), providing guidance and support to the Commanding Officer on all Casualty Issues.Assisted in the Program Management of the Fleet Assistance Program and developed a database to track the rotation and accountability of all Marines and Sailors to the Fleet Assistance Program.

Assisted the Commanding Officer in the Supervision of 11 Recruiting Sub-Stations, overseeing day-to-day operations and providing needed logistical support to over 70 recruiters across the state of Arizona. Analyzed daily, monthly, and annual data to identify trends that would improve or impede production, ensuring the attainment of all manpower and recruiting goals as assigned by Headquarters Marine Corps (HQMC).Responsible from Monthly and Annual Mission Planning reports to include shipping and contracting missions. Successfully develop long-range operation plan sending over 3,000 young men and women to Marine Corps Recruit Training and leading RS Phoenix to exceed all mission requirements set forth by Marine Corps Recruiting Command (MCRC).Assisted the Commanding Officer in ensuring HQMC quality standards were maintained.Reviewed and process all shipping and contracting waivers.Responsible for and developed the High School Community College Program and Marine Enlisted Musical Option Program. Both programs exceed the requirements established by 8th Marine Corps District.Assisted and reviewed position descriptions, mid-year and close-outs and performance improvement program for (1) civilian employee.Interacted with over 200 High School and Community College officials on a daily basis to ensure RS Phoenix obtained mission requirements.Oversaw and executed a $750,000 operating budget that included support of funding for 18 offices, a fleet of over 60 vehicles, cell-phone contract, office moves and other key logistical/supply support areas. Managed the timely submission Awards and Fitness Reports for the Recruiting Station as well as correct and tracked all correspondence sent to and from the Commanding Officer.Served as certifying and approving official for the Defense Travel System.

Served as Adjutant, Personnel Officer, Postal Officer, Legal Officer, Base Magistrate Security Manager and Human Resources Officer.Responsible for executing 2.8 Million Dollar Civilian Employee Budget, overseeing a Fire Department, Waste Water Treatment Facility and Facility Maintenance Department. Oversaw civilian employee award program paying out over $30,000 in on the spot and time off awards.Coordinated all aspects of labor relations to include hiring, dismissals, investigations and employee disputes. Gave formal training to supervisors on how to write PD’s, time-off and special-act award recommendations, counseling statements and performance improvement plans.Maintained a Unit Diary that supported over 250 Active Duty Marines and over 500 Students annually.Researched, Prepared and Submitted and Executive Level Cost of Living Allowance (COLA) Presentation/Brief to the Per-Diem Committee of the Senate Armed Services Committee resulting in a 6% COLA increase.Initiated and Implemented a Mutual Aid Agreement with MCB Camp Pendleton to bring the MWTC Fire Department in compliance with Federal OSHA Standards.While serving as Security Manager facilitated the transition to the Joint Personnel Adjudication System (JPAS) leading to over 50 security clearances and bringing MWTC into compliance with Department of Defense Standards. Assisted in the review and re-organized of the Training Center’s Table of Organization (T/O) and Table of Equipment (T/E), submitting requests to Headquarters Marine Corps via Training and Education Command (TECOM) to ensure the training center was properly manned and equipped for future mission requirements.Served as Terminal Area Security Officer Manager (TASO), managing 3270 accounts for the Training Center.Served as the Government Travel Card Coordinator.

Served as Adjutant, Legal Officer and Postal Officer for over 900 Marines. While deployed with 31st Marine Expeditionary Unit was responsible for the oversight of the administrative processes and legal accountability of over 1100 Marines spread out across three separate ships.Assisted in the transition of the Marine Corps Electronic Awards System.Served as the G-1 during the planning of Task Force Panther, establishing postal, unit diary and basic administrative procedures for over 5,000 Marines.Advised and assisted Commanding Officer in all correspondence regarding Non-Judicial punishment, Administrative Separations, Judge Advocate General Investigations and Congressional Inquiries.Managed the timely submission Awards and Fitness Reports for the Battalion, as well as correct and tracked all correspondence sent to and from the Commanding Officer.Reviewed the Battalion’s Table of Organization (T/O) and Deployment Status Report (DSR) on monthly basis to advise the Commanding Officer on manpower issues, ensuring the Battalion was properly staffed for deployment and future deployment.