Randy Smith Email & Phone Number

Cincinnati, OH, US

Carmel, IN, US

Cincinnati, OH, US

Lead and manage a team of system administrators, DBAs, engineers, and architects for EyeMed Vision Care, a division of EssilorLuxottica. Act as the liaison between internal organizations, including technical services, application development, and EyeMed business units. Ensure compliance with defined service levels for system availability and performance.

Dayton, OH, US

• Led a team of 14, with 5 direct reports, overseeing all aspects of IT, including help desk, operations, infrastructure, systems administration, application development, data governance, and information security. This.
• Restructured IT to position it as a critical business unit, establishing it as a valued marketplace differentiator that plays a vital role in the client and employee experience.
• Established a cloud-first strategy utilizing Azure IaaS while prioritizing SaaS solutions where possible.
• Key member of tax and audit innovation committees tasked with assessing firm capabilities and processes and partnering with firm leaders to identify needed changes.

Dayton, OH, US

• Led a team of 12, with 2 direct reports, overseeing IT, help desk, systems administration, and other areas as assigned. This included managing an annual budget of up to $7M.
• Launched the first IT steering committee, aligning technology strategy with business objectives, enabling senior executives with improved visibility of technology risks.
• Reskilled the team for continuous learning to leverage public cloud infrastructure and improve application integrations and automation.
• Established annual performance objectives for the IT department and provided feedback and coaching to encourage continued job success.

Cincinnati, Ohio, US

• Steered IT operations and strategic planning, overseeing a team of 10 to support the architecture, engineering, and operational health of on-premises and public cloud IT infrastructure for a Kroger subsidiary.
• Established annual performance objectives for staff and provided feedback to encourage continued job success and determining annual performance ratings.
• Headed project management for Server 2003 replacement, O365 email migration, SaaS solutions, deployment of private cloud, and new workstation deployment.
• Spearheaded the technical separation of dunnhumby USA and 85.41° following Kroger’s acquisition of the dunnhumby USA business.

Brook Green, London, GB

• Managed team of 16, overseeing technical roadmaps and integrating cutting-edge server virtualization technologies, such as VMware, Citrix, System Center, Exchange Server, and SharePoint.
• Conducted root cause analysis of IT service management incidents, ensuring robust resolutions were implemented for future prevention.
• Established and monitored annual performance objectives for staff located in the U.S., U.K., and India, offering feedback and guidance for continued professional growth.
• Collaborated with information security to ensure that established security standards were adhered to, and business continuity and disaster recovery plan was tested.
• Established day-to-day priorities for each team member, with careful consideration of both immediate and long-term IT needs of the business.

Cincinnati, Ohio, US

Directed IT infrastructure services for a subsidiary Berkshire Hathaway, driving process improvement and delivering new IT strategy and technology enhancements.Supported business transformation to significantly decrease costs and increase employee productivity; refined IT policies and procedures to meet high auditing standards.Managed $1.3M annual budget.

Arlington, Virginia, US

Performed analysis on blood and most other body fluids in a clinical laboratory environment. Duties included phlebotomy, quality control of all laboratory procedures, analyzing test results, and ensuring the laboratory operated proficiently in the absence of my supervisors.

Graduate, (Mba) Master Of Business Administration

Bs, Information Technology