Randy (James) Snow Email & Phone Number

Mesa, AZ, US

Chandler, Arizona, US

• The Product Release and Quality Manager plays a pivotal role in overseeing the coordination, readiness, and execution of product releases. This role ensures that all product updates and releases are communicated.
• Coordinate Product Releases: Organize and manage the schedule, resources, and tasks.
• Monitor and Communicate Status/Risks: Keep track of the progress and potential risks associated with product releases.
• Internal Communication: Ensure all internal stakeholders are informed of product release details, changes, and expectations.
• External Messaging Support: Provide necessary inputs to marketing, sales and school teams for developing accurate external messages.
• Documentation and Certifications: Maintain a central repository for product development information.

Chandler, Arizona, US

• Program Manager and Senior Portfolio Manager with expertise in educational software development. Proven success in leading large-scale projects, managing cross-functional teams, and driving successful outcomes. Strong.
• Initiated and managed the implementation of a new educational platform using one-week sprints for rapid, iterative releases. This approach ensured swift delivery of value and facilitated immediate feedback collection.
• Incorporated advanced tools such as Google Analytics, Hot Jar, and user groups, along with surveys, polls, and market research for data-driven feature prioritization.
• Utilized AI for innovative course creation aligned with educational standards and for monitoring interactions in community chats.
• Planning to implement AI-driven tools for generating student worklists, indicating prioritized tasks, and enhancing the overall educational experience.
• Led large-scale software development programs for education software solutions.

Chandler, Arizona, US

Walldorf, BW, DE

Delivered quality and cost-efficient products to meet the needs of global customers. Ensured products were intuitive and user-friendly, successfully resulting in rapid adoption. Empowered teams and optimized processes through prioritization of user-focused backlog and adhering to Definitions of Done. Collaborated with and influenced groups, teams, and.

• Delivered quality and cost-efficient products to meet the needs of global customers. Ensured products were intuitive and user-friendly, successfully resulting in rapid adoption. Empowered teams and optimized processes.
• Managed development of Assortment Planning applications from concept to implementation. Performing requirements engineering while utilizing design thinking and co-innovation with Axfood / Decathlon / Armani Exchange /.
• Managed demand planning and design thinking efforts with the Lego team that resulted in the creation of a specific demand planning application that increased accurate forecasting of orders by over 10%.
• Led product prototyping efforts for Dansk / Jysk resulting in new product features and other product enhancements that led to increased application demand.
• Directed demand planning and engineering requirement efforts with Home Depot (Canada) and conducted training with team that would lead the Canadian development effortProduct Management Academy Trainer Sept 2019 – May.

Customer Support Specialist specializing in Demand Forecasting SolutionsExperienced Customer Support Specialist with a strong focus on delivering exceptional assistance for demand forecasting solutions. Skilled in providing client-oriented support and cultivating positive relationships. Proficient in aiding clients, including industry leader SAP, in.

Tokyo, JP

• Managed design, development, testing, and implementation of a demand forecast replenishment application for the grocery and convenience store industry. Performed multiple simultaneous positional assignments overseeing.
• Evaluated requirements and developed business processes and technology solutions to meet client needs.
• Performed in-depth Current Situation Analysis (CSA) through client interviews, monitoring, and industry analysis. Managed requirement traceability from start to finish.
• Documented user requirements using Software Requirement Specifications (SRS), Use Cases, Business Process Models, and Data Flow Diagrams (DFD).
• Provided functional and design support for contracted development and test team in Vizag India and a design test team in Manila Philippines.
• Developed control procedures for application development. The procedures reduced the number of costly defect rework and the number of support calls.

Managed design, development, testing, and implementation of a demand forecast replenishment application called e-demand for the grocery and convenience store industry. e-demand is a software ordering and inventory system based on systems processes used by Seven-Eleven Japan and Demand Chain Management/Tanpin Kanri (TK).Software Development Life Cycle.

• Software Quality Assurance Manager specializing in Point of Sale (POS) SystemsAccomplished Quality Assurance Manager with a focus on software testing for Point of Sale (POS) cash register systems tailored for grocery.
• Quality Oversight: Led end-to-end quality assurance for POS cash register systems, ensuring the reliability, accuracy, and functionality crucial for seamless grocery store operations.
• Team Leadership: Directed QA teams in conducting rigorous testing, defect tracking, and performance analysis. Cultivated a collaborative environment to drive team efficiency and elevate product quality.
• Test Strategy Development: Developed comprehensive test strategies to validate software functionality, compatibility, and security. Devised targeted test cases to replicate real-world scenarios in grocery store settings.
• Process Enhancement: Instituted effective QA processes, streamlining testing workflows and minimizing defects. Implemented continuous improvement initiatives to enhance software quality over time.
• Cross-functional Collaboration: Collaborated closely with software development teams to align quality goals and resolve issues. Ensured smooth communication and cooperation between departments for optimal product.

Bentonville, Arkansas, US

Store Assistant ManagerNight Manager, Operations Manager, Apparel Manager, Hardlines Manager, Special Divisions ManagerSenior Set-up ManagerDirected a million-dollar remodel of a Wal-Mart store in Wellington, KS.- Supervised 10-member management team and over 200 personnel.- Finalized project 3 days ahead of schedule and under budget.Set-up ManagerLed team.