Randy Steele Email & Phone Number

Austin, Texas, Us

Austin, Texas, Us

Austin, Texas, Us

Westminster, Co, Us

Partnered with sales organization to expand into new markets. Assisted in finding markets where our advanced billing and metering engine could be utilized. Identified Industrial Internet of Things (IIOT) market and Automotive Telematics. Developed relationship with large OEM company and entered RFP process. Established partnerships in IIOT space with other company's and industry specific trade organizations.• Reduced total cost of ownership of software ensured market competition in SaaS vertical.o Engaged in negotiations with current third party software (TPS) vendors to reduce costs.o Evaluated and negotiated new partnership with TPS Vendor for transition to their solution for lower costs. o Designed, planned, and managed several proof of concept tests to evaluate new TPS offerings and options.

Led Professional Services team for existing customer relationships ( enterprise customers) and new customer implementations. Managed department and project P&L and revenue projections. Responsibilities• Managed process of scoping, planning, costing, and pricing new projects • Coached and developed Project Managers and Consultants • Responsible for revenue projectionsProject Management • Instituted new project methodology leading to successful new implementation on time, on budget, and showing 15% increase in margin.• Developed Statements of Work for new projects; defined scope, client requirements, resources needed, budget, risks, and deliverables Sales • Up-sold professional services and custom work offerings to current customers. Customer Relationship Management • Cultivated and fostered relationships, from sales to customer operations support .• Customer advocate into RevChain organization• Overall responsibility for Technical issues originating from my customers• Managed annual Maintenance reviews

Served as senior technical project team member. Mentored more junior team members and devised solutions to technical issues facing project. Lead Subject Matter Expert on Project team• Mentor junior members of project team• Define Requirements gap and devise solutions• Designed and Developed tool to migrate, validate and enrich customer data in XML format using Oracle tools• Designed migration procedure to take customer data from a DB2 database into a Oracle database• Taught several courses both domestically and internationally on understanding RevChain data structure and developing reports against the database

Led technical support department consisting of 12 staff providing technical support for 32 customers in three countries. Carried out staff mentoring and training. Supported operations process definition. Up-sold professional services to customers. Managed P/L and budget. Increased issue resolution time by 40%

Arlington, Virginia, Us

The Cavalry Scout is a job title and a reconnaissance specialist in the United States Army. Cavalry Scouts work to obtain, distribute, and share vital combat and battlefield information on the enemy and on combat circumstances and environmental conditions. The role originated with the United States Cavalry. The Cavalry Scout is also known as the "eyes and ears" of the Army.