Solution Architect, Team Lead And Workflow Practice Area Lead
Town And Country, Missouri, Us
KnowledgeLake (KL) is a Microsoft Partner that produces software for Enterprise Content Management (ECM) solutions. In addition to being a software company, KnowledgeLake has a thriving professional services practice that implements tailored/custom document workflow solutions for clients wanting to achieve a higher degree of automation within their business processes.• As a member of the Professional Services Practice, our objective was to be the “ECM Experts”, deployed onsite with an objective to launch critical business process solutions for our clients. The intended outcome was to enable the client with the ability to manage, improve and maintain the system going forward.• As a Team Lead, I participated as a “player-coach” in small Project Teams. These teams consisted of project managers, solutions architects, technical consultants, developers, trainers and support members.• I added my technical expertise to projects working on tasks ranging from SQL Server databases to ETL to.NET software development tasks.• Team Lead for projects delivering Document Workflow solutions for some well-known U.S. businesses and State Agencies. For example: Wellpoint, Bank of America, State of Alabama Medicaid.o At Wellpoint, lead the KL project team in an effort to implement a document workflow solution which automated their healthcare claims processing.o At Bank of America, I lead the KL project team to automate their loan audit process. The final solution processed millions of loans at the milestone of post-closing on the path to becoming either sold or serviced.o At Alabama Medicaid, I lead the KL project team in an engagement to launch an enterprise-content-management and document workflow to manage over 1 million Medicaid applications.