Randy Velez Email and Phone Number

Managed the overall sales functions of the store by setting and achieving daily, weekly and monthly sales goals , which included updating the goal board daily. Generated new business by developing and implementing community marketing strategies. Performed routine service calls, stock balancing, product exchanges and product ordering. Drove sales goals with Customer Service Representatives, delivery drivers and leading the sales department.

Collaborated with the lot manager and quadrant coordinator to move vehicles and people to ensure each auction operated with high-performance, safely, and without incident. Kept an auction day playbook with each Manheim vehicle stock number and lot location, ensuring each vehicle was in its correct place. Made sure each auction was adequately staffed by communicating schedules and assignments to my team.

Manage inventory communicated with the teams involved in the vehicle orientation process. Managed paint correction and ensured all vehicle exteriors and interiors were in compliance with company standards. Kept track of schedules and encouraged team to meet deadlines effectively

Assured vehicle was in operable condition by checking any maintenance needs or mechanical problems with the vehicle. Ensured all food, beverage and equipment were loaded and off loaded into vehicles and on/off aircraft safely , properly and in a timely manner. Assure all food and beverage carts were in the correct location to ensure deadline was met.

Maintained a professional work environment around Management and staff. Worked with a team to ensure all projects and deadlines were met. Monitored the parts installation and preparation to ensure great customer satisfaction.

Supported operations and remotely managed accounts by performing on-site supervision of Security Professionals and ensuring site coverage at all times. Worked closely with Operations Managers on a day-to-day basis to supervise remote service delivery. Visited assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and made post inspections to ensure a professional image. Ensured quality standards were being maintained by inspecting the Post Order manual and training information was properly updated.