Randy Wasuk Email & Phone Number

Norwalk, Ohio, United States

Norwalk, Ohio, United States

Sandusky, Ohio, United States

I provide support for Meditech EMR, ECW EMR, GE Muse, Midus software and hardware, and ScottCare systems. I interact with my team members via Zoom meetings, emails, in-person meetings, and phone calls. I serve as onsite administrator for MS Exchange 2016, and I complete patching for over 90 enterprise-wide servers. I respond to help desk tickets with urgency to troubleshoot, diagnose, repair, and maintain software and hardware. I manage updates and upgrades to legacy systems as needed.• I successfully upgraded the system from MS Exchange 2010 to 2016.

Olmsted Falls, Ohio, United States

I served as administrator for MS Exchange, Avigilon cameras, SCCM 2012, Omni vex digital signage, and SEG cloud. I delivered executive level support for cell phones, Citrix XenApp, and the Oracle stack. I designed MS SharePoint 2007 and 2013 and also held administrative responsibility for it. I placed orders for new service lines and equipment. I managed all related billing.• I served as Account Manager for the new cell phones and mobile devices, negotiating a new contract to slash costs per line from $65 per month to $40 per month for 210 lines of service, resulting in substantial savings. • I upgraded the system from MS Exchange 2010 to 2016, as well as MS SharePoint 2007 to 2016. • I played an integral role in upgrading Active Directory 2008 to 2016, as well as setup for the 2012 SCCM environment.

Olmsted Falls, Ohio, United States

I utilized Windows Remote Assistant for troubleshooting, configuring, and supporting hardware and software programs. I repaired and installed software programs for in-house usage, and used SCCM for remote software installations. I made arrangements with vendors for hardware repairs, as well as damaged and defective parts replacements. I collaborated with end-users in laptops, peripherals, fax machines, PC desktops, intranet, and network to optimize efficiency. I resolved network connectivity issues for computers and peripherals, and I followed up with end-users to confirm completion and resolution. I configured and installed Atlas XL, Forecaster, Visual Studio, Cisco Agent, Cisco Supervisor, IP Communicator, MS Project, MS Visio, Digital Shipper, Dynamics, and Shipping Solutions, and I provided support for all programs. • I directed the IT department relocation from Olmsted Falls to Strongsville, serving as Lead IT Technical Expert to set up all related infrastructure, PCs, and peripherals for all production lines and all five shipping production lines.

Strongsville, Oh

During assignment to Vitamix Corporation, I collaborated with helpdesk personnel to diagnose and repair issues with network connectivity, software, and hardware. I spearheaded the companywide system upgrade from Windows XP to Windows 7 using SCCM. • I earned the opportunity for formal employment with Vitamix after my assignment ended.

Cleveland, Ohio, United States

I managed all locations within my assigned territory. I oversaw daily operations including order fulfillment, service arrangements, and deliveries for commercial clients across industries. I used MS Office Suite including Outlook, PowerPoint, OneNote, and spreadsheets created in both Excel and Word.

Information Technology Certifications, Information Technology A, Network + , Mcp Certifications, 3.5

Studies focused Implementing and supporting Windows OS, Managing a MS Windows Server Environment, Networking and PC security. A +, Network.

Administering Microsoft Exchange Server 2016

Administering Microsoft Exchange Server 2016

Coursework, Administering System Center 2012 Configuration Manager, 3.0

Administering System Center 2012 Configuration Manager

Echnical Coursework, Citrix Xenapp 6.5 Administration, Pass

Citrix XenApp 6.5 Administration

Sharepoint 2016 Administration

Planning and Administering SharePoint 2016