Randy Webb Email & Phone Number

Mclean, Virginia, United States

Provide technical support for hosted Costpoint and Time & Expense systems.

Mclean, Va

Help manage ERP and Time Collection systems; full ITIL support. Participated in major system upgrades and system related projects.

Coding and maintaining custom applications that interfaced with ERP and Time Collection systems. PL/SQL, C#, VB .Net.

Consult with clients on data conversion projects, primarily Deltek Costpoint. Develop and maintain SQL scripts used for data analysis, data conversion, and correcting softwareerrors. Create productivity enhancing tools using MS Excel, MS Access, and VBA programming. Produce user documentation and instructions. Assist clients with software issue remediation. Install Deltek Costpoint and apply service packs.

Provided technical phone support to clients for several of Deltek's software solutions, including. Costpoint and Employee Self Service. This included providing guidance for database configuration and maintenance of Gupta SQLBase, Microsoft SQL Server, and Oracle database platforms. Developed and maintained SQL scripts. Scripts were used for data analysis, data conversion, and correcting failed processes. Identified, categorized, and reported bugs to development staff. Reviewed application… Show more Provided technical phone support to clients for several of Deltek's software solutions, including. Costpoint and Employee Self Service. This included providing guidance for database configuration and maintenance of Gupta SQLBase, Microsoft SQL Server, and Oracle database platforms. Developed and maintained SQL scripts. Scripts were used for data analysis, data conversion, and correcting failed processes. Identified, categorized, and reported bugs to development staff. Reviewed application code as appropriate. Tested product installation and service packs prior to release. Created intermediate updates when required. Created and maintained Knowledge Base articles. Mentored new team members. Lead data consultant for a client database conversion. Merged parent and acquired company databases. Show less

Administered Windows NT LAN that supported 60 workstations. Developed an Access DB to track equipment inventory. Redesigned existing system backups to protect vital data using ArcserveIT. Developed and documented new procedures. Provided technical support for programming staff. Investigated development problems in WinNT 4.0 environment. Built and repaired PC workstations.

Worked closely with internal departments and external agencies to document business rules and system requirements specifications. Designed and implemented software enhancements to the Billing and Receivables System. Provided client offices with adhoc data analysis reports. Worked closely with development teams and DBAs to create project plans and maintain interfaces between other administrative systems. Helped prepare systems for Y2K compliance, while simultaneously upgrading to OS390 and IDMS… Show more Worked closely with internal departments and external agencies to document business rules and system requirements specifications. Designed and implemented software enhancements to the Billing and Receivables System. Provided client offices with adhoc data analysis reports. Worked closely with development teams and DBAs to create project plans and maintain interfaces between other administrative systems. Helped prepare systems for Y2K compliance, while simultaneously upgrading to OS390 and IDMS 14.0. Developed cross platform interfaces between MVS, UNIX, and MS Windows. Pushed for the reduction of paper reports, replacing them with electronically delivered reports and extracts. Created an Access application to deliver 1099R forms to MVS controlled production printer. Provided technical assistance for IT staff and client departments: system troubleshooting, user training, and system documentation. Helped Mailroom staff convert Paradox application to MS Access, resolving Y2K issues. Recruited, supervised and trained employees. Completed Supervisor Series training in 1998. As part of this training, worked with others to develop web-accessible procedures for application development and maintenance. Investigated and recommended software and hardware solutions to increase business productivity. Delivered and communicated proposals for new systems and system enhancements. Received Exemplary Performance Award 1/1997, in recognition of support provided to the university. Show less

Bachelors Of Science, Computer Science

Bachelor Of Science (Bs), Computer Science