Randy Woods Email and Phone Number

System Administrator (June 2005 – Present)Serve as the desktop architect responsible for all IT standards and policies. Responsible for all IT procurement and model selection. Maintain an inventory of desktops laptops and thin clients at vendor’s warehouse to speed up availability. Research new technology and implement it. Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. Execute daily operations of System Center Configuration Manager Administrator. Research and test all new software before implementation. Create images for all desktops, laptops and thin clients. Confer with network team to resolve existing wireless issues; diagnose hardware and software problems. • Developed driver packages for all desktops and laptops and built application packages for enterprise software• Instrumental in upgrading to Citrix 4.9 and Imprivata 5.5• Supervised and supported as 3rd Level support for all technicians• Analyzed equipment purchases. Changed desktop standards to decrease service tickets by 15% and to cut cost of equipment by more than $120K annually• Organized, planned, and led a split group of employees and contractors through a project to upgrade over 5,000 PCs from Windows XP to Windows 7 in under six months and while cutting the budget by $800K

Senior Project Manager (November 2000 – June 2005)Spearheaded projects for the multi -million dollar renovations of Labor and Delivery and Emergency Departments at Methodist Dallas and Methodist Charlton Hospitals • Led teams of End User Support Technicians in relocation of the Central Business Office from downtown to Central Expressway• Prepared budgets for departments in need of lifecycle management of computer systems and printers• Prepared hardware and software cost estimates for renovations of Hospital Bed tower floors

Founder / OwnerStarted from the ground up a full service computer service business with sales staff, field engineers, and depot repair staff. Coordinated and assigned all work assignments for the Houston, TX and Irving, TX offices. Purchased equipment for day-to-day and large-scale operations. Recruited, hired, and trained all staff.• Supported system sales for equipment sold to a rent-to-own chain for sale inside stores in various states• Managed all aspects of the businesses’ administration to include payroll, taxes, and advertising• Realized $1M+ in annual sales

Field Service EngineerRepaired faulty printed circuit boards and power supplies. Troubleshot, diagnosed, installed, upgraded, configured, and repaired computer systems and peripherals. Repaired and upgraded hardware and software for SCO Unix. Installed and configured servers and workstations.