Randy Yu is a Strategic Advisor and Manager of Call Centre Support and Operations at Insurance Corporation of British Columbia. He possess expertise in business process improvement, program management, project management, change management, strategic planning. Colleagues describe him as "If you are looking for someone to get things done - Randy is your guy! He is dependable, well respected by his peers and delivers results. He is a hard-working individual who is passionate about helping clients transition to the future. I look forward to the opportunity to work with him again in the future. " and "When Randy was at TELUS, I had the privilege to work with him on corporate restructuring initiatives, where he was one of my internal business unit primes/constituents that collaborated and provided me detailed business case and analysis of all their business unit strategic initiatives, that helped/supported the organization's strategic objectives to be competitive and leader in the market place, through cost efficiencies and enhancements programs. I found Randy to be very… Show more"