Randy Balram Email & Phone Number

Washington, Dc, Us

Round Rock, Texas, Us

Columbia, Maryland, Us

Convergence Technology Consulting is a systems engineering organization focused on Advanced Server Infrastructure, Application Delivery Platforms, Virtualization, Enterprise Storage, Cloud Computing, Disaster Recovery, and Business Continuity / Continuity of Operations (COOP). Convergence is able to deliver projects based on one or more of these technology areas to ensure that your IT department can meet the plethora of needs your business users have come to demand. The majority of Advanced Infrastructure projects Convergence plans and executes are based on Microsoft's advanced server infrastructure, such as Active Directory, Exchange, System Center, Lync (formerly Office Communications Server) and fail-over clustering configurations. A Microsoft Gold Infrastructure partner, Convergence is able to maintain its leadership position in the infrastructure realm.In addition we have an endpoint protection and monitoring product that provides DLP and prevent insiders threats and more.Intelligent ID (IID). Here is a link to our website and a direct link to several short videos that give a great overview of the product - http://intelligentid.com/ and http://www.convergencetech.us/iidSpecifically, IID is a tool that helps technology and security executives tackle internal challenges around:• DLP (Data Loss Prevention) and Theft Activity• Compliance Infractions and Workplace Liability Issues• Infrastructure Monitoring• Productivity Analysis and Identity Activity, etc.

Mclean, Virginia, Us

Virtustream (www.virtustream.com) is a leading enterprise cloud software and services provider. The company's secure high-performance cloud platform, xStream, enables hybrid cloud deployments, supports multiple hypervisors, and is the industry's first to offer a sub-virtual machine pricing model that is truly consumption-based. Virtustream’s team comprises of architects, engineers and developers with deep expertise in cloud migration strategies, cloud platform deployment, enterprise application management and advanced data center technologies.• Manage a Global Infrastructure and Production Operations Storage and Backup team• Provide Cloud Infrastructure-as-a-Service (IaaS) to large Enterprise customers—many with large scale SAP and SAP HANA applications• Interact with various departments including Sales, Sales Engineering, and Product Development on project requirements, scheduling, and priorities• Responsible for vendor management to ensure Virtustream gets the best possible hardware, software, and engineering support from third-parties while controlling and reducing costs• Work directly with customers and Sales team in customer RFPs, Pre-Sales, and Post-Sales support• Accountable for and ensured that Virtustream platform met customer SLAs including 99.999% availability and Disaster Recovery through Engineering and Operation processes• Responsible for the design, deployment, and support of storage and backup offerings on the xStream Cloud Platform• Ensure the US/UK Storage and Backup team is effectively managed and assigned projects are delivered on schedule and within budget• Offer guidance and support to engineers to resolve complex architecture and design issues• Actively seek for new technologies and solutions to improve Virtustream storage and backup infrastructure and products

Laurel, Maryland, Us

ERT (www.ertcorp.com) is a trusted partner to the government, providing scientific analysis and modeling, engineering, information technology, and environmental services and solutions to NOAA, NASA, DoD, USGS, the Army Corps of Engineers, and other Federal and state government agencies.•Responsible for “day to day” operations, support, design, and implementation of the fiber & copper storage environment supporting 2200 users and 3500 computers•Interface with other Systems Administrators (Application Admins, DBAs, Network Admin, Storage Admin, OS Admin)•Maintain a working relationship with Storage Vendors Technical Support teams and interface with them as applicable•Demonstrate knowledge of process (incident management, problem management, root cause analysis, change management)•Ensure compliance with operational standards, processes and service objectives in support of infrastructure systems•Integrate all changes within the established change control process•Perform technical troubleshooting and issue resolution•Validate, test, monitor, and tune performance of storage hardware and software; including a periodic log review.•Install patches, updates of storage microcode, firmware, hardware and software•Perform after-hours/weekend hours work and swing shifts during migrations•Configure, perform and monitor data replication and migrations using various replication tools•Continuously review and improve upon the proactive capacity planning and monitoring processes deployed within the Storage & Backup environment•Provide technical requirements to plan for and implement additional storage•Continuously provide value by recommending and evaluating any “new” technology and best practices that might enable the success of the IT Infrastructure

Hanover, Md, Us

Hogan & Hartson LLP. Washington, D.C.Responsible for the installation, performance monitoring, capacity planning, modification and support of hardware for all the firm’s storage and backup systemsApplied knowledge of SAN fabric architecture and sound technology architecture principles to deliver high-quality, cost-effective solutionsResponsible for protecting infrastructure resources by designing and executing system backups that allow lost data to be recovered quickly and completely. Implementation of new or additional storage technology to improve infrastructure capacity24x7 operations support and on-call support responsibilitiesManage HP backup server/SAN environmentPerform tier-3 support functionsWork with the Business Continuity Manger to design and test Disaster Recovery methodologyAuthored procedural, descriptive and other types of documentation that are requiredFood & Drug Administation Rockville, MD Assist with day-to-day storage tasks such as storage provisioning and switch zoning, planning, coordinating and implementing storage software and hardware systemsAssist with documentation of storage infrastructure Maintain technical documentation and production operational procedures Documentation & resolution of FDA complaints or system related issues escalated to the appropriate support teams Conduct timely analysis, coordination, and resolution of production problems with guidance from engineering staff Coordinate directly with operations and development support teams on production issues Perform on-demand maintenance to diagnose, propose, and implement solutions to problems Perform support duties with third party vendors related to new technologies and/or methods Report issues relating to production technologies and methods Perform and execute after hours production coverage

Arlington, Virginia, Us

Perform daily SAN and NAS administration and support for multi Operating System environments that includes storage allocation, provisioning, fiber switch configuration, cable management and connectivity, monitoring, and problem determination.Provide day-to-day backup/recovery technical support which includes managing two back-up servers in the U.S. and one in the U.K. Implement corporate backup/restore policies to support reliable recoverability of infrastructure and customer environments. Primary liaison to key vendors. Installed 400 HP Blade servers to host SAP, Exchange, and other ancillary applications for the U.S. and U.K. datacenters. Responsibilities included integrating the servers, loading the operating system which are Windows 2000, 2003, RedHat 2.1, 3, 4 and 5, installed necessary product support packs, firmware, patches, integrated servers in the existing SAN infrastructure, set up remote management and added to the existing back-up environment Installed and managed 3 HP DL585 Storage Servers in a cluster (NAS Arrays) with a total of 8Tb and 3 BL25p blade servers installed which are being used as clustered GFS Linux NAS servers with 2 TB. Assist in managing AES' US and UK storage infrastructure which is comprised of 14 HP EVA8000s each with 70Tb, unlimited Business Copy licensing (cloning, snapshots), unlimited Continuous Access licensing (replication) and storage resource management software specifically HP Storage Essentials. In this role I would provide assist with identifying performance bottlenecks, capacity planning, trends, replicating data, and creating snapshots. Installed and manage AES' Back-up environment which consists of three Backup servers (HP Blade servers) using HP Data Protector software and three HP ESL Libraries with 12 drives each.

Waukesha, Wisconsin, Us

Administered Windows 2000 servers and Active Directory. Responsibilities include creation of user accounts, system policies, server audits, disk space usage, system backups and restoration, NTFS and share-level permissions Assign IP addresses/names to network servers, computers and devices and maintain the Domain Name service (DNS) for the organization globallyInstall networks, configure network devices and provide configurations for computers attached to GWAN network Performed systems setup; daily backups; network virus inoculation; file/print/terminal server and workstation optimization, repair, and re-configuration; and troubleshooting connectivity issues for local and remote networks Configured remote access via Terminal Server, VPN, PC Anywhere, Dialup & Smartpass both on servers and client computers Managed computer inventory including regulating licensing and updating virus definition files through asset management software Provided technical support through phone support, remote control or desk side visits for various operating systems and software applications Entered and managed trouble tickets Built & configured servers and PCs and fixed various hardware/software problems Installed & Configured PDAs and fixed/troubleshoot connections and synchronization problems

Associates Degree, Applied Sciences

High School Diploma W/ Certificates Of Merits, General Studies