Randy Blackmon Email & Phone Number

Atlanta, GA, US

New York, NY, US

Leading a team of IT Infrastructure risk management professionals focused on supporting the heritage E*Trade, Eaton Vance, and Shareworks entities within the Wealth Management business unit. The team manages risk processes and represents risk management on both strategic IT projects and operational efforts.- Lead risk participant in critical strategic.

Corning, New York, US

Leading a global team accountable to drive the resolution of major IT incidents worldwide across infrastructure and application domains. Participating in implementing the future strategy of the broader Infrastructure Operations team as it is transformed from an outsourced approach to an insourced model in parallel with the deployment of Cloud and Software.

Corning, New York, US

Led a global team (225+) delivering End-user services for 40,000 employees / contractors across Asia, Europe, and North America spanning both manufacturing and office environments. Delivered technology services including service-desk, office-based deskside support, manufacturing related end-point support, and PC end-point engineering.- Managed an IT.

Charlotte, NC, US

Led a team of 28 employees managing the delivery of End-user and I.T. Asset Management services for 34,000 employees / contractors spanning a corporate and retail service base ($70 million annual budget). Supporting the delivery of technology services for over 1,400 retail branch locations including end-user, telecommunications, and other I.T. related.

New York, NY, US

• Led a team of 54 employees managing the delivery of I.T. service-desk, desk-side support, executive IT support, videoconferencing, collaboration tools (email, fax, document management, mobility) and PC engineering.
• IT Infrastructure Executive leader for the implementation of a Virtual Desktop platform in support of a large scale Business Process Outsourcing effort.
• Collaborated across IT teams to develop and begin a roll-out of a unified communications strategy (Email, FAX, Document Management, Videoconferencing, Mobility, and Telephony). Integration led to employees having.
• Implemented key technology in support of the company IPO (spin-off from ING Group) including new board room audio-visual technologies, technology for investor calls, web-casting (pilot) and all associated support.
• Infrastructure program leader for moving over 1000 users from Voya offices to a work-from-home technology and support solution in support of corporate real estate business strategies.
• Led multiple re-negotiations of a large-scale ($400 million) outsourcing agreement. Services included multiple mainframes, a large Windows server environment, a large UNIX mid-range environment, and significant storage.

New York, NY, US

• Led a team that commercially managed a large ($110 million per year) infrastructure outsourcing agreement. Team also negotiated contracts with other infrastructure and software providers whose products and services are.
• Led the development of a “rightsourcing” strategy that considered the best mix of outsourcing and insourcing of ING’s I.T. infrastructure environment. Strategy included the assessment of ING’s business drivers (cost.
• Developed a negotiations strategy for two commercial issues (over $18 million in dispute) between ING and their outsourcing company that was successfully resolved. Strategy covered ING’s contractual positions.
• Led the negotiations of a hosting agreement for a grid environment (over $4 million of service annually).
• Managed the ongoing process of coordinating all infrastructure audits (internal and external) in a regulated financial business with a high degree of compliance requirements (SOX).
• Developed and implemented a human resource strategy transforming the Business Relationship team from being focused on I.T. issues to be more aligned to business and application strategies. Developed new job.

Atlanta, GA, US

• Led a project to select a strategic service provider to manage the technology infrastructure of the European business unit. Project deliverables included an RFP, financial savings targets, service level targets.
• Led efforts to develop a continuous life-cycle management approach to managing Company file servers. Multi-year program consolidated over 700 servers down to less than 350 over a five-year period. Program included.
• Led the consolidation of multiple strategic I.T. outsourcing contracts ($30 million per year) into one managed relationship leveraging combined scope to save over $6 million per year.

Atlanta, GA, US

• Led a team of eight employees that managed a multi-year outsourcing contract to provide services supporting desktop, server, network and application support of an end-to-end consumer goods manufacturing company with.
• Accountable for a $17 million annual budget for an I.T. infrastructure and production application environment which supported sales, manufacturing, financial, and other key business processes.
• Program manager for the successful transition of day-to-day services, infrastructure management, and application support to a strategic outsourcing company.o Negotiated the final infrastructure and application service.
• Established and managed the application maintenance and enhancement support processes for existing production business systems, primarily residing on an Oracle-based platform. Applications supported manufacturing.
• Oversaw the development of strategic plans for integrating two I.T. groups into one information technology team for two large joint venture businesses.

Atlanta, GA, US

• Led a team of 24 employees spanning a division office, region office, and three manufacturing facilities, focused on information and technical infrastructure in support of delivering business results.
• Implemented key business systems that provided information for business decisions including:o Actual product volume sold in the marketplace reported on a daily basis with comparisons to previous year volume, original.
• Implemented initiatives to revitalize the information systems infrastructure including data center construction, telephone systems, local-area networks, and standard support services for the division (400 employees).

Atlanta, GA, US

Assigned to the information systems group supporting the North American Coca-Cola bottlers in their use of key bottler business software (BASIS). Focused on learning key bottler business processes, bottler’s use of computer systems to automate those processes, company financial and budget processes, and other management related business processes within.

Atlanta, GA, US

Established and managed a five person team responsible for supporting new business application servers (WindowsNT, OS/2). Business applications supported included desktop management, corporate marketing research, and electronic mail (Lotus Notes)

Atlanta, GA, US

• Designed, negotiated, and acted as a consultant for the implementation of a telecommunications link from Nairobi, Kenya to Atlanta and from Johannesburg, South Africa to Atlanta
• Led the effort to select a satellite telecommunications vendor to provide services for one of the company’s key bottlers in southern and eastern Africa
• Analyzed the feasibility of a satellite telecommunications network for the bottler in Nigeria. Project included the selection of potential vendors, the identification of key success factors, negotiation with government.

Atlanta, GA, US

Designed, negotiated, and led the successful migration of the European telecommunications data center from London, England to Brussels, Belgium. Key responsibilities included the negotiation of vendor contracts, management of a $1.6 million annual budget, hiring of new employees for the data center, and accountability for all technical aspects of the.

Atlanta, GA, US

• Implemented the core data telecommunications network used to support business applications for the Latin America group including Rio de Janeiro, Santiago, and Buenos Aires
• Implemented regional telecommunications networks for the Brazilian, Argentinean, and western Latin America divisions supporting applications from those division offices to their respective franchise bottlers
• Implemented the core data telecommunications network used to support business applications for the European business group including London, Paris, Madrid, Essen (Germany) and Brussels
• Designed the core data telecommunications infrastructure for a new company office in Mexico City, Mexico
• Established technical standards used throughout the Coca-Cola business system to implement data communications networks more consistently.

US