Outside Sales covering the Southeast territory from the Carolinas to Texas.

Technical Consulting, Onsite Computer Repair, Website Creation, Business OperationsComputer Service and Repair• Personal computer service and repair professional.• Build and configure PC’s to customer specifications.• On site repair and consulting.• Data migration, backup, restoration, recovery.• Hardware/Software installation and upgrades.• Laptop computer repair.• Virus/Spyware removal and protection.Website Creation• Create, populate and maintain eCommerce websites and blogs.• Tools include Dreamweaver, Fireworks, Wordpress, OSCommerce, OSC Max and store managers.• Maintain current listings including in stock/out of stock/discontinued, pricing descriptions and images.Business Operations• Maintain and Control the following businesses / websites- - Scalise Marine, Inc - http://ScaliseMarine.com- - Scalise Marine Blog - http://blog.ScaliseMarine.com- - Scalise Marine Blog - http://scalisemarine.blogspot.com- - Multiple business blog - http://blog.bouffler.com- - Your Ship's Store, Inc - http://YourShipStore.com- - Rorys Marine Supply - http://www.RorysMarine.com- - Bee Clean Products - http://www.BeeCleanHome.com- - Golf Trader - http://www.GolfTraderOnline.com- - Golf Trader blog - http://blog.scalisemarine.com/?cat=2- - Do-ALL #18 Surface Washing Agent - http://www.DoALL18.com• Manage and control all aspects of the above eCommerce sites - - Daily operations and sales- - Marketing and data feeds- - Customer relations- - Inventory control- - Shipping- - Accounts Payable / Accounts Receivable- - Vendor relations- - Project coordination

Bee Clean Products (A RandyB Consulting, Inc. Company)BeeCleanHome.com BeeCleanMarine.com - Boat and Yacht Supplies and Dock Equipment. Specializing in the IMAR Yacht Detailing Line, especially Strataglass Protective Cleaner and Polish.RandyBee.com - Randy Bee's Gift Shop - Custom printed products.VitaminBee.net - The Vitamin Bee, US made health supplements and sports nutrition, from an FDA certified lab.

January 2016 - April 2020:Technical Sales Consultant• Represent Strataglass at Major boat and trade shows• Provide direct customer support, product and warranty support• Grow the Strataglass brand through education, demonstration and customer interaction and site visits to Canvas Shops throughout the United States.• Support Strataglass' distributor network where possible to increase sales and customer satisfaction June 2015 - January 2016: Contract worker (RandyB Consulting, Inc) • Performed computer, clerical, order entry, customer support and customer troubleshooting advice as the company transitioned to a new parent company. • Attended trade shows representing Strataglass• Set up company's Emergency Action Plan and Safety Programs• Configured Quickbooks to streamline order entry• Coordinated warranty claims and returns

Sister company to Scalise Marine, we started Your Ship's Store to show Veteran Ownership status.• Created and maintain the YourShipStore.com website including design, listings, and updates.• Maintain Your Ship's Store Social Networking pages on Facebook and Google+.• Manage inventory including evaluating new products, purchasing, inventory control, sales and shipping.• Maintain marketing and web presence.• Establish and maintain product feeds to Google, Amazon, and The Find.• Maintain all office equipment including phones, computers and printers.• Customer service via email, phone, and in person.

Name brand new and used golf equipment. Trade-ins are a specialty. Retail location in the same location / ownership since 1991.• Created and Maintain the GolfTraderOnline.com website.• Maintain Golf Trader Social Networking pages on Facebook and Google+.• Maintain Golf Trader Blog information on blog.scalisemarine.com, scalisemarine.blogspot.com and blog.bouffler.com• Manage web sales and website inventory control.• Customer service - electronic and phone support.• Conduct physical inventory for website listings.• Maintain shopping feeds to Google and The Find.

Created and maintain the ScaliseMarine.com website including design, listings, and updates.• Maintain Scalise Marine Social Networking pages on Facebook, Twitter and Google+.• Maintain Scalise Marine Blogs on blog.scalisemarine.com, scalisemarine.blogspot.com and blog.bouffler.com• Manage inventory including evaluating new products, purchasing, inventory control, sales and shipping.• Maintain marketing and web presence.• Establish and maintain product feeds to Google and The Find.• Maintain all office equipment including phones, computers and printers.• Customer service via email, phone, and in person. • Exhibitor at Trade Shows around the country for boating / marine fabrics.• Technical Guru for Strataglass, LLC. Provide care and maintenance advice to their customers.

(National computer repair, networking, and consulting)• Call center, technical support, and field service work. • Analyze and diagnose problems over the phone.• Diagnose and repair network and end user problems.• In-house and on-site desktop and laptop repair.• Hire technicians throughout the United States.• Manage dispatching and payroll for all technicians.• Extensive experience in removing computer viruses. • Establish vendors, purchase parts.

Technical Support Level 3 – Service Planning Analyst, Global ProductsManaged projects for new and updated security products.• Managed multiple projects simultaneously, submitted service and installation strategies to product development teams• Coordinated, installed and performed in-house/field tests of new product hardware and software; domestic and worldwide.• Provided liaison between departments and customers and ensured all requirements were addressed during development process.• Served as first point of contact for customers while conducting Alpha/Beta tests at retail locations throughout the United States.• Calculated installation times and costs, which were utilized as standards.• Developed comprehensive test plans and detailed test reports which were well received by users at all levels.• Outlined FRU (Field Replaceable Unit) levels of new products and ensured adequate spares were stocked.• Prepared technical bulletins for field informing them of new product releases, updates and repair/alert considerations.• Trained customers, senior field personnel, technical support staff and in-house training department on new products.• Managed on-going product performance of installed base to optimize service business and operational performance.• Provided technical support for Sensormatic systems via phone, e-mail and on-site assistance to quickly resolve problems and reduce customer impact.• Coordinated End-of-Service Life and End-of-Life plans for products to be phased out or replaced by products in development.

Before it was Honeywell, we were Allied Signal Aerospace (and before that, Bendix/King Aerospace).Electronics TechnicianWorked on complex avionics equipment for use in commercial aircraft in a Total Quality Team atmosphere.• Tested, tuned, and repaired navigation and communications equipment to component level.• Performed environmental testing as well as stress-to-break testing for improved quality control.• Assisted engineering department in new product development.Employees' Club President / 1994 - 1998

Electronics Tech - USNS Sirius / USNS RigelSpecializing in Communications, Satellite Communications and Crypto equipment. • Conduct periodic maintenance procedures on a regular schedule.• Tune and repair all radio transmitters and receivers aboard ship.Instructor - Basic Electronics and Electricity School, Orlando FL. June 1984 - July 1985