Randy Clapp

Randy Clapp Email and Phone Number

Senior VP, Strategic Sales and Canada Operations @ AmplifAI
United States
Randy Clapp's Contact Details

Randy Clapp personal email

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Randy Clapp phone numbers

About Randy Clapp

Randy Clapp is Vice President of Sales at AmplifAI, a SaaS company that delivers an AI-Driven People Enablement Platform for employee-centric workforces. Prior to AmplifAI, Randy was the Chief Revenue Officer for Advantage Communications Inc., where he grew the company five-fold. Randy served as Vice President of Sales at ResultsCX where he delivered innovative contact center outsourcing services for industry-leading partners spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Financial Services, Retail, and Energy. Before joining ResultsCX, Randy worked for CompuCom as a Regional Executive where he earned the Top Leader Award. Randy also gained invaluable experience while working as Financial Industry Executive at EDS where he managed a team of 300 employees and a $260 million budget. By utilizing strategic acquisitions, Randy has played a key role in growing companies organically.Randy’s approach to leadership is characterized by caring for the well-being of his employees while also encouraging them to step outside of their comfort zone. His decades of experience have led to a significant skill set including P&L, acquisitions, and integrations, sales, strategic and operational planning, outsourcing, and cost reduction. Randy received his Bachelor of Arts in Business Management and Economics from Northwood University.

Randy Clapp's Current Company Details
AmplifAI

Amplifai

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Senior VP, Strategic Sales and Canada Operations
United States
Randy Clapp Work Experience Details
  • Amplifai
    Senior Vp, Strategic Sales And Canada Operations
    Amplifai
    United States
  • Amplifai
    Senior Vp, Strategic Sales & Canada Operations
    Amplifai 2022 - Present
    Plano, Texas, Us
    We've created the AI-Driven People Enablement Platform for employee-centric workforces. AmplifAI transforms employee data into actions modeled after an enterprise’s best-performing people - helping hybrid teams maximize business outcomes, boost productivity and improve engagement.
  • Advantage Communications Inc.
    Chief Revenue Officer For Leading Contact Center Outsourcing Company
    Advantage Communications Inc. 2017 - 2022
    Charlottetown, Pe, Ca
    I proudly represent Advantage Communications, one of the top contact center outsourcing companies, in the North American marketplace. We offer unsurpassed customer care through our comprehensive contact center services, as well as technical support delivered by true ambassadors of your brand. Advantage Communications Inc. is a BPO service provider operating in Canada, Mexico, and the Caribbean with 21 years of excellence in ensuring the highest quality of customer care through our expert contact center outsourcing specialists and any technical support needed to get our clients where they need to go—even in the most fact-paced industries with the tightest deadlines.Since 1996, we’ve proudly driven better results in customer satisfaction and cost-efficiency for Telecommunications, Financial Services, Digital Media, Technology, Automotive, and Retail. Here are just a few things your company can achieve with more ease and convenience than ever before with our unmatched contact center services:► Access the cost-savings and cultural alignment of Canada, Mexico and the Caribbean► Elevate Customer Satisfaction with loyal, experienced contact center outsourcing agents and seasoned technicians who are proud to represent your brand► Leverage 21 years of BPO experience through executive consultation and proactive program managementwww.advantagecall.com
  • The Results Companies
    Vice President Of Sales
    The Results Companies 2014 - 2017
    Fort Lauderdale, Fl, Us
    Named the 2014 "Best Voice Excellence Company" and 2013 "Fastest Growing BPO Company" in the Philippines by ICT International, The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for industry leading Partners spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Financial Services, Retail and Energy.
  • Compucom
    Regional Executive
    Compucom 2011 - 2014
    Fort Mill, Sc, Us
    Responsible for all business within the Rocky Mountain Region at this $2B technology provider. Earned Top Leader Award for 2012.
  • Hewlett Packard Enterprise
    Financial Industry Executive
    Hewlett Packard Enterprise 2008 - 2011
    Houston, Texas, Us
    Manage $100M budget and 300 employees through 15 service delivery and solution architect executives for this $120B technology company. Enabled profitable post acquisition IT integration of EDS. Client interface at CXO level.
  • Hewlett Packard Enterprise
    Regional Manager, Financial Services
    Hewlett Packard Enterprise 2002 - 2008
    Houston, Texas, Us
    Held P&L responsibility for annual billed revenue of $260M while managing client relationships, service levels, growth, and 1,000 staff for this $25B technology company. Received the 2007 Inner Circle Award as one of EDS’ top 100 performers.
  • Avis
    Vice President Of Technology
    Avis 2001 - 2002
    Bracknell, Berkshire, Gb
    Led team responsible for major IT initiatives and customer relationships for this $25B travel industry company. Redesigned IT organization focusing on customer relationships, project management, and 3rd party leverage. Drove improved cash flow, added revenue streams & reduced costs.
  • Oxford Health Plans
    Director Information Systems
    Oxford Health Plans 1999 - 2001
    New York, Us
    As a member of the turnaround team of this $5B managed healthcare company. Improved the IT' division’s level of service while reducing its operating budget. Identified over $30M cost opportunity improvements within the first 90 days.
  • Electronic Data Systems
    Account Executive
    Electronic Data Systems 1997 - 1999
    Houston, Texas, Us
    Reporting to the President of US Banking, led a consulting engagement with a regional bank's Software Engineering Department (SED), an organization of 1500+ software professionals and an annual budget of $170m.

Randy Clapp Skills

Outsourcing Business Development Vendor Management Crm Program Management Account Management Management Strategic Planning Integration It Strategy It Outsourcing Process Improvement Saas Leadership Business Process Mergers And Acquisitions Strategy Service Delivery Business Process Improvement Consulting Turn Around Management P&l Management It Service Management Change Management Data Center Solution Selling Contract Negotiation Financial Services Project Management Business Analysis Professional Services Operations Management Budgets Cloud Computing Managed Services Business Transformation Call Centers Enterprise Software Team Leadership Contact Centers Customer Experience Marketing B2b Marketing Sales Business Process Outsourcing Marketing Strategy Contact Center Operations Inbound Marketing Inbound Lead Generation Customer Relationship Management

Randy Clapp Education Details

  • Northwood University
    Northwood University
    Business Management And Economics

Frequently Asked Questions about Randy Clapp

What company does Randy Clapp work for?

Randy Clapp works for Amplifai

What is Randy Clapp's role at the current company?

Randy Clapp's current role is Senior VP, Strategic Sales and Canada Operations.

What is Randy Clapp's email address?

Randy Clapp's email address is ra****@****all.com

What is Randy Clapp's direct phone number?

Randy Clapp's direct phone number is +190289*****

What schools did Randy Clapp attend?

Randy Clapp attended Northwood University.

What skills is Randy Clapp known for?

Randy Clapp has skills like Outsourcing, Business Development, Vendor Management, Crm, Program Management, Account Management, Management, Strategic Planning, Integration, It Strategy, It Outsourcing, Process Improvement.

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