Lead the durable medical equipment department. Consult and advise the company executives on thepurchasing, marketing, business development, and clinical documentation of durable medical equipment.Create contract partnerships with durable medical equipment manufacturers, health insurances, and billing software companies. Prepare and maintain office documentation for state and federal inspections. Purchase and manage equipment inventory. Perform patient home assessments to identify medical equipment necessities.• Established the durable medical equipment department.• Successfully obtained business licensures and accreditations.• Successfully executed contracts with health insurances and manufacturers.• Increased department revenue month to month.• Expanded the list of referral accounts annually.• Developed close relationships with our accounts.• Streamlined the ordering process of durable medical equipment referrals.

Provided onsite expertise on durable medical equipment for client accounts and their patients of leading healthcare facilities. Consulted with case managers, nurses, physicians, and social workers, providing information on durable medical equipment to hospital staff and patients. Maintained compliance with HIPPA, responded to requests for information, provided patients with insurance coverage information, gathered documentation for insurance billing, produced prescriptions for signature by physicians, and handled complaint issues. • Directed management of five-person onsite team.• Led account management and business development of accounts at highly-regarded healthcare accounts: NYU Langone, Langone Orthopedic Hospital, and New York Presbyterian.• Streamlined processing medical equipment requests for discharged patients by simplifying and improving workflow and staff duties.• Successfully handled complex and time-sensitive hospital patient discharges.• Successfully achieved revenue growth generated from outpatient clinics.

Oversaw business development for new and existing accounts of durable medical equipment and respiratory services provider. Served as liaison between company accounts and Customer Service department. Conducted in-service training on medical equipment for professional staff at prospective client accounts. Communicated regularly with client accounts, ensured accommodation of over-performing accounts, provided support with medical equipment referrals, and pre-qualified potential customers.• Turned around under-performing territory into profitable territory by developing and executing effective business development strategies.• Rebuilt and strengthened account relationships.• Managed existing accounts and new account development for territory covering Rockland, Westchester, and Bronx counties in New York. • Optimized referrals and revenue growth by developing and implementing Improved referral process.• Successfully achieved increased revenue growth in Bronx County and Westchester territories.• Delivered outstanding customer service.