Randy C. Doss, Jr., Mba Email & Phone Number

Warminster, Pa, Us

Warminster, Pa, Us

Warminster, Pa, Us

Manage current Work In Progress to ensure timely completionsLeas-on between the client and the subcontractorsQuality control inspector for work completedCustomers main contact for anything pool related

San Antonio, Texas, Us

* Created website for business to explain who we are, how to get in contact with us, and show customer reviews* Maintained all budgets, reports, customer acquisition, and lead pipelines* Managed customer expectations, while maintaining constant communication during projects* Quality control checked all jobs to ensure proper execution* Managed each project through every phase, including budgeting and scheduling

San Antonio, Texas, Us

* Selected due to performance as a Home Equity Representative to become a Loan Officer* Consistently maintained higher than peer average conversion rate* Frequently recognized for great customer service through Gallop Surveys and feedback* Consistently funded applications higher than the peer average* Developed VBA coding to allow pipeline users to save time by eliminating unused information on report with 1 key

* Develop and maintain relationships with customers* Evaluate customers' needs and preferences in alignment with budget* Contact 80 prospective customers strategically each month through email and phone* Schedule appointments with over 20% of leads* Process the sale with 38% of scheduled appointments* Contact customers following purchase of vehicle to ensure satisfaction* Provide exemplary service in alignment with Honda Customer Service Model

New York, Ny, Us

* Develop and maintain databases to store department information* Innovate ways to collect data through SharePoint* Create SharePoint websites to maintain controls on various processes* Assist other MIS team members to firm off boarding projects* Produce ad hoc reports and SharePoint sites for departments* Coordinate meetings to update management on status of various projects* Train colleagues on new procedures

New York, Ny, Us

* Evaluated data for agent performance and identified areas of opportunity* Analyzed data and created reports for supervisors* Managed a department merger project and value streamed the process* Assisted branch bankers using policies and procedures* Mentored newly trained analysts through the Development Center Program* Ensured new hires had access to all applicable applications through various requests* Aided colleagues with arduous calls as a Tier II Analyst* Analyzed system issues and submitted proper requests to resolve concerns of bankers* Maintained inventory of items needed for department operations

* Performed banking transactions* Versed in all banking products offered by the credit union* Evaluated needs of members to provide products* Maintained personal cash drawer of $10,000 and balanced daily* Organized events to attract new members

Memphis, Tn, Us

* Assisted customers in obtaining the parts needed to fix their vehicles* Delivered parts to various commercial accounts* Reached out to various repair shops to establish commercial accounts * Performed inventory assessments to evaluate store losses* Helped customers with minor vehicle maintenance on site

Master Of Business Administration (Mba), Business Administration And Management, General

Bs.Ba., Finace

General