Led multiple commercialization projects with Canadian Small Medium Enterprises (SME) hosted in the CENGN Cloud infrastructure (OpenStack), established the Student Training Program, and engineered processes in various departments to streamline and optimize workflows. Selected Contributions: • Led the development and training of the CENGN Student Program that included a 3-week intensive and comprehensive Boot Camp training and Certification Exam (Cloud Administration). 100+ students have been through the program.• Effectively communicated weekly project deliverables and progress to both clients and CENGN executives on 40+ completed SME cloud projects within 3.5 years.• Led and managed the design, deployment, testing and operations of cloud environments in the areas of scaling and benchmarking AI, IoT and blockchain technologies.• Presented work process optimization proposals to HR, Finance and Training departments.• Acquired extensive knowledge of Cloud infrastructure and services through working with the CENGN OpenStack Cloud Platform (IaaS offering)

Steered high-performance agile software development teams to deliver 3 key Gates from scope definition through to general availability for the customer. Fostered a collaborative project management environment to facilitate efficient and timely project delivery in the areas of NFV/SDN and Cloud Infrastructure in the OSS/BSS Suite of products. Selected Contributions:• Conducted impactful Gate checkpoint presentations with global senior management teams to report project status in the areas of R&D, sales, partners, support and consulting. Transitioning to Agile from Waterfall optimized the Gate process from 5 checkpoints to 3 checkpoints.• Executed highly effective communication plan with stakeholders, engaging in weekly meetings, status updates, and blogs. Effective use of Atlassian JIRA and Confluence tools.• Drove business readiness and training activities that brought suite of products from GA status to completion and delivery in a timely manner.• Led and influenced a geographically diverse group of project participants from North America and India, honoring cultural differences. Typical SCRUM teams were made up of 8 people.• Hosted monthly PMO Boot Camps to help educate and train colleagues on processes (both internal and external to the PMO organization).

Directed the Acceptance Test Plan strategy in the deployment of a mobile carrier payment system application. Oversaw diverse international team and expertly managed a budget of $15M USD. Selected Contributions:• Developed test plan strategy and all relevant documentation.• Provided key leadership to testers, installers and software developers, ensuring all project components met objectives and timelines.

* Empowering and Supportive Management Style* Communicator, Organized, and Accountable* Strategic Relationship Builder* Highly-Driven and Team-Oriented LeaderLed cross-functional/geographical project teams from Service Business Units and Central Functions to execute Global Business Improvement initiatives. Setting higher standards for Customer Services with the goal of improving Customer-Centricity.Vision, strong Project Leadership/Management competencies and the Right People have led to the successful deployment and integration of several industry-leading Customer Interaction/Relationship Management tools (front/back-office) and business improvement service-flow into the North America Services Infrastructure.

(Newbridge was acquired by Alcatel in 2000)* Technical AptitudeThe better part of 6 years of extensive software development and field engineering work around the globe has allowed me to build a technical knowledge/methodology repository that I have drawn upon to analyze, interpret and solve fundamental technical issues.Technical Experience and Good Customer Relations have led to many successful network management installations and upgrades for some of the world's leading telecom carriers and enterprises.Technologies: * Network Management Software (SNMP,OSS,proprietary)* Broadband Wireless Access (LMDS fixed wireless)* ATM Switches, IP Routers, TDM Nodes

See above for details.