Regional Operations Manager
CurrentInterstate 40 Region (Asheville, Hickory, Boone, Salisbury & Greensboro, NC). ♦ Manage the Construction Division Rental Operations for the Interstate 40 Region CAT Rental Store/Heavy Rents locations (5 locations) to serve the needs of construction, industrial, & commercial customers while driving a culture of safety & operational excellence and maximizing the return on investment of the company’s assets. ♦ Manage 35 direct reports (coordinators, inside sales, drivers) and 40 indirect reports (outside sales, national account specialist, field technicians, service technicians, and service logistics coordinators)♦ Play a leading role with other leaders in the implementation of the overall rental strategy & vision that facilitates the achievement of growth, profitability, and market share objectives. ♦ Proactively manage over $150 M of Fleet Inventory at Acquisition $ to ensure profitability and strong financial performance.♦ Manage Full P & L responsibility for the Region from 2019 to present.♦ Achieved $73.8M Revenue in 2022 vs. $64M PY and a 2022 goal of $68.5M.♦ Achieved Freight Revenue of $2.75M in 2022 and YOY Freight Recovery improvement of 9.6% (89.5% to 99.1%)♦ Led all CAT dealerships in the nation with a 0 OSHA Recordable Safety rating in 2020 & 2021.♦ Assumed management of proper inventory procedures and reduced inventory write-offs from $600,000 in Jan. 2019 to $17,000 in Jan. 2021 to $11,000 in Jan. 2022.♦ Achieved 3 record Operational Excellence milestones in 2021 despite COVID restrictions to our business: Reduced Unavailable to 7.9% vs. goal of 9.00%, 19.8% PBT vs. goal of 7.00%, Freight Recovery of 94.6% vs. goal of 90.0%♦ Achieved 2 key Operational Excellence milestones in 2020 by reducing Region Unavailable to 8.8% versus a budget of <9%; also, succeeded in attaining 3.63 days versus a budget of <4.5 days in our key Return To Ready metric. ***Successful Management in these areas is paramount to successful Operations and profitability.***