Randy. F Csm® Cspo® Psm® Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

SPRINT Senior Care is non-profit community support organization that offers care to seniors. The organization offers a wide range of practical services to seniors for a fraction of the cost. The services help seniors feel safe and welcome, while living independently as possible.• Identified training needs of company employees to retain company governance.• Brought forth issues company may have in Health and Safety.• Identified potential safety hazards, risks, and non-compliance issues during audits and provide detailed reports to management and relevant stakeholders.• Collaborated with cross-functional teams to develop and implement corrective action plans based on audit findings to mitigate risks and ensure compliance.• Updated policies as needed to be following laws and regulations that are in adherence with Canadian law and practise.• Offered advice and guidance to Senior management on recommended practise that should be implemented and brought to company.• Assisted in developing health and safety policies, plans, programs, standards, safe work practices and updating manuals, and training materials. • Managed all WSIB claims and return to work program, including modified work offers. • Updated and maintain Workplace incident tracking report. • Tracked all corrective and preventive actions and ensure that they are completed promptly. • Analyzed and prepare weekly Health & Safety reports. • Organized, planned, and conducted new employee onboarding orientations and periodic internal Health & Safety training.

Toronto, Ontario, Canada

Global Logic is a leader in digital product engineering. Global Logic helps its clients design and build innovative products, platforms, and digital experiences for the modern world. In this role I looked over data and used research and findings to create outcomes which are then used and put toward algorithms in AI and Machine Learning. I worked on the RMI team located in Toronto, Ontario.• Conducted market research and stakeholder requirements leading to improving product efficiency by 15%. • Managed the full product lifecycle of project data leading to a 21% increase in client retention rate. • Cultivated, developed, and managed strong lasting customer relationships at the senior level.• Interpreted customer feedback, monitor satisfaction, and help drive programs to improve numbers. • Optimized existing processes and provide ongoing feedback on tools and techniques.• Collaborated with cross-functional teams including architects, software engineers, developers, and technical leaders to ensure timely delivery of projects. • Completed in-depth analyses for business optimization projects and reporting tools communicate and participate in project forums/meetings. • Partnered with companies such as Google and Rogers to complete regarding AI and Machine Learning projects to fulfill needs or organization.• Trained new hires on projects within company, to fulfill quotas.

Bachelor Of Business Administration - Bba, Human Resources Management/Personnel Administration, General

Certificate, Product Management

Certificate, Business Analysis And Process Managment