Randy Gulak Email & Phone Number

Chilliwack, Bc, Ca

Chilliwack, Bc, Ca

British Columbia, Canada

• Developed and taught web development courses, integrating industry practices and tools, resulting in high student engagement.• Instructed 200+ students in topics like JavaScript and React, with a 95% student satisfaction rate.• Led project-based learning, helping over 75% of graduates obtain employment within a year.• Provided one-on-one mentoring and improvisational lessons, focusing on individual needs and problem-solving.• Integrated tools such as Git, GitHub, and AI, preparing students for real-world workflows.

Vancouver

Canada

• Tailored lesson plans to individual student needs, focusing on HTML, CSS, JavaScript, and React.• Provided in-depth explanations of complex topics such as asynchronous programming, REST APIs, and version control.• Conducted regular code reviews, helping students improve code quality and problem-solving skills.• Assisted students in building personal projects, reinforcing learning with hands-on development.• Offered one-on-one mentoring, boosting student confidence and comprehension in web development.• Helped students prepare for job interviews by conducting mock technical interviews and providing feedback.

British Columbia, Canada

• Led the development and launch of a new RMA system, reducing errors by 30%, processing 10,000+ RMAs, and boosting customer satisfaction by 50%.• Created documentation and training materials, optimizing RMA processing for staff and customers.• Migrated to QR code-based shipping, improving warehouse efficiency by 25%.• Co-developed a payment system that increased preorders by 30% and ensured equitable product distribution.• Solved backend security issues, optimized the wishlist system, and improved financial accounting workflows.• Enhanced warehouse logistics code, reducing errors by 35% and improving supply chain efficiency by 25%.• Developed tools for bulk editing, scheduling promotions, and automating Facebook Open Graph updates.• Migrated to Google Analytics 4 and integrated Conversions API, providing detailed insights into user behavior.• Achieved a 100/100 Google Lighthouse score by optimizing image sizes and improving website load times.

British Columbia, Canada

• Designed and developed custom websites for small businesses in diverse industries, boosting client web traffic by 25%.• Led Google AdSense campaigns, growing client customer bases and online visibility.• Built partnerships with vendors, reducing client operational costs by 15% with competitively priced hardware and software solutions.• Provided IT consulting, web design, and computer repair services, improving technical infrastructure.• Automated routine tasks for clients, increasing efficiency and reducing manual work by 30%.

Vancouver

Promoted Nintendo products through direct customer engagement at retail locations, driving brand awareness and increasing product sales.Managed in-store events, product demos, and setup for key releases, including the launch of new gaming consoles and popular titles.Collaborated with retail staff to optimize product displays and ensure sufficient stock levels for promotions.Tracked customer interactions to assess the success of promotional efforts and adjust strategies accordingly.Received positive feedback from retail partners and customers for product knowledge and customer service during promotional events.

Richmond Bc

• $1.7 million in sales within the first year, at 12% average gross profit margin• Managed large contracts with complex logistics, with up to $500,000 worth of materials shipping from dozens of locations, requiring complex supply chain additions including tags written in multiple languages and specialized heat-treated reels

Canada

• Conducted rapid, high-volume evaluations of web pages for trustworthiness, flagging Blackhat SEO techniques like hidden text, keyword stuffing, and malware, ensuring search engine integrity.• Consistently maintained an average review time of under 5 minutes per page, balancing speed and accuracy in a fast-paced environment.• Leveraged a virtual machine setup to maintain a secure work environment, protecting the host system from potential malware threats during evaluations.

Chilliwack Bc

• Developed a JavaScript-based call center tool that automated agent note-taking and generated policy recommendations, improving agent efficiency and reducing average call handling time by 15%.• Designed a training simulator for the tool using PowerPoint, enhancing the on-boarding process for new agents and reducing training time by 20%.• Provided premium technical and sales support for electronics, maintaining a consistent 30-minute average call time while ensuring high customer satisfaction.

Retail Position. Provided information and technical support to customers. My responsibilities were to clean and organize the department, process defective items and assist customers in finding creative solutions to their issues.

Certificate, Front-End Web Developer, A+

The program covers the following key areas: Web design tools - VS Code - Adobe XD - Figma - Adobe Photoshop Information architecture.

Certificate, Web Development Fundamentals, A

Teaches core competencies in HTML5, CSS3, modern accessibility best practices and responsive design.

Cisco Networking And Computer Repair

Activities and Societies: Skills Canada - IT Network Systems Administration, Cisco NetRiders

Education record