Randy J. Cress Email & Phone Number

Salisbury, Nc, Us

Salisbury, Nc, Us

Salisbury, Nc, Us

IT business partner for 22 County departments and local public safety agencies.Providing and facilitating data-driven solutions to aid in public administration for local government.Internally operating a fully virtualized environment at the datacenter and client endpoint level while leveraging cloud services when economically sensible.Working to maximize the value and benefit from each COTS software package for all county departments.Keeping projects on time and within budget while delivering on expectations.Always looking for ways to improve with processes, technology and fostering innovative ideas from anyone and everything that I meet and see.

Salisbury, Nc, Us

Led a highly functional team to complete migration of all desktop and application Citrix servers from XenApp 5.0 to XenApp 6.5 for all county employees to utilize the latest technologyWorking aggressively on Windows 7 migration with major areas completed for compliance needs in 911, Sheriff's Office, Social Services and for technology refresh in Library Public LabsAssumed responsibility in January 2015 for County-wide Mitel-based telecommunications services for all county phone system equipment, infrastructure support and monthly billing analysis

Newton, North Carolina, Us

Performed analysis, restructuring and presentation of the FY 14-15 annual budget, recognizing enterprise and departmental IT costs with support of County budget analysts and management staff for all IT divisionsWorked with Utilities and Engineering, GIS, Network Operations and Application Support to achieve technical cohesion for county-wide municipal roll out of Tyler Energov permittingPerformed IT department analysis of division structure with approved recommendations for System Architect position creation and divisional restructuring of 911 Telecommunications for better alignment with staff skills and business needsWorked extensively on a close-out working plan to introduce performance-based monitoring, firewall replacement strategy with Network Operations, and cloud-based Animal Shelter software contract finalization

Salisbury, Nc, Us

- Recommend and implement technology solutions for all county departments with a $2.1 million annual budget- Manage a wide array of vendor service contracts and support relationships for hardware, software and servicesResponsible for design, development and implementation of: - Business application delivery and vendor support - Datacenter architecture and virtualization - Desktop and laptop operating system imaging support - Disaster recover planning and implementation - Information technology procurement and annual budgeting - Knowledge management strategies - Network security and infrastructure - Security architecture - Data-based telecommunications

Tackled Y2K as a 23-year old, self-employed Microsoft Solution Provider supporting SMB technology needs.Provided system design and engineering for new and replacement systems with single and multi-site agencies for Microsoft environments with Exchange and Citrix. Maintained an active client base of 35 local and regional small businesses, providing ongoing support and business technology strategies including migration of Novell systems to Microsoft platforms.

Developed business solutions, designing, implementing and maintaining support for small to mid-size business on Windows NT. Built, tested and repaired client and server hardware for network rollouts and service contract accounts including WAN, LAN and Internet connectivity. Developed internet and interoffice messaging solutions and configured secure internet access while acquiring Microsoft Certified Systems Engineer (+Internet) certification supporting Microsoft Exchange and SQL Database servers.This is where I cut my teeth and owe gratitude to Roy Barrow for being an amazing and demanding leader.

Mpa, Public Administration

Municipal And County Administration

Cgcio, Certified Government Chief Information Officer (Cgcio) Program

Bba, Information Technology