Business Operations Consultant
CurrentPrivate Company Producing White Label Products.Brought in to improve operational performance and reduce/eliminate quality issues. The company had just over 60 employees producing over 100k units per day with 25% defect rate, very poor QC, low morale, high turnover, missed shipments, stockouts, and a disgruntled customer base.Determined the scope of operational improvement initiatives through consultation and evaluation.Developed and executed operational improvement strategies.Successfully increased sales and production by 400% while quality and on-time shipments soared to over 99%.Assessed and recommended cost-effective solutions to operational challenges.Developed and implemented visual work instructions, written SOPs, and layered QC systems.Oversee and redefined the implementation of operational improvement strategies.Performed cost calculations and coordinated budgets.Collaborated across departments to set realistic operational targets and timeframes.