Randy Lundi Email & Phone Number

Newark, New Jersey, United States

Newark, New Jersey, United States

Welcoming and providing exceptional customer service while engaging with customers and delivering safety demonstrations. Providing a positive and pleasant experience for customers while ensuring their safety in a professional and efficient manner. Performing pre-flight checks for safety and participating in pre-flight briefings and delivering announcements on behalf of the Captain. Demonstrating all emergency procedures, preparing for take-offs and landings while processing silent reviews for any type of emergency evacuation that may occur. Performing all duties as directed by the company policies and procedures. Trained in customer de-escalation during flight, including disorderly passengers and medical emergencies. Staying up-to-date with any procedural and policy changes through my Air Device.

Brooklyn, New York, United States

Communicating and driving company goals, developing and motivating team members by effective communication and assessing group/individual performances. Providing assistance to management team, including hiring and training, and informing management of updates on store performance. Tracked and analyzed sales and customer trends daily in order to maximize sales and revenue. Led a team with over 40 employees where I managed retail staff recruitment and onboarding training. Applied retail KPI knowledge to make strategic decisions that lead to exceeding sales targets by 10% a quarter by increasing conversion, sales over traffic and average tractions. Promoted customer loyalty by educating team members and customers about the loyalty programs while earning the highest registrations amongst the management team. Assisted managers in motivating team members, keeping them engaged with customers and working as a cohesive team to achieve daily goals. Coordinated employee scheduling, maintained integrity of the issued starting/opening registers and safe, complied with company opening/closing procedures, and ensured the safety of store technology, POS and Printers.

Orlando, Florida, United States

Tracked and analyzed sales and customer trends daily in order to maximize sales and revenue. Led a team with over 40 employees where I managed retail staff recruitment and onboarding training. Applied retail KPI knowledge to make strategic decisions that lead to exceeding sales targets by 10% a quarter by increasing conversion, sales over traffic and average tractions. Promoted customer loyalty by educating team members and customers about the loyalty programs while earning the highest registrations amongst the management team. Assisted managers in motivating team members, keeping them engaged with customers and working as a cohesive team to achieve daily goals. Coordinated employee scheduling, maintained integrity of the issued starting/opening registers and safe, complied with company opening/closing procedures, and ensured the safety of store technology, POS and Printers.

Orlando, Florida Area

Coordinating and designing email campaigns, production for print and online channels, advertisements, promotions, social media, and other marketing collateral. Reviewing and approving marketing material and web graphics. Driving growth of our social media outlets as promotional outlets for product line such as Facebook, Twitter, Instagram, and Google+. Collaborating with marketing and sales department for new promotions and campaigns.

Orlando, Florida Area

Captured lifetime memories while using professional photography equipment. Identified customers’ needs and wants before and during the portrait session. Delivered exceptional customer service while leaving the customer feeling gratified after each session. Used photo enhancement software that included Adobe Photoshop and ExpressDigital Darkroom Professional.

Orlando, Florida Area

Consistently provided excellent, informed customer service and maintained a strong reliable work ethic, leading the studio team to highest sales in the district. Delivered quality service and products and performed customer service enquiries, sales, and cash sales. Trained photographers for other studios in the district on company standards and photography techniques. Awarded Studio of Achievement six years in a row for the highest sales and customer satisfaction. Complied with store policies and procedures to ensure the store computers, POS's, and equipment were properly setup before and after store hours. Processed payroll and staff scheduling for over 34 employees.