Randy Magee Email & Phone Number

Albany Branch

As customer service representative for the past 18 years, I am the primary contact to greet walk-in customers, answer phone calls, receive and enter orders, accept warranty return authorizations, and provided customers with product information. I serve as an integral member of the Albany branch that had $7+ million in gross sales in 2014. The Albany branch has seen sales increase every year for the past 8 years - exceeding corporate set goals. I'm experienced in Caterpillar SIS (Service Information System), Cummins Quick Serve, Detroit Engine S/N program, International OCPI (On Command Parts Information) and have trained in Weatherhead hydraulic hose assembly.

Inside customer service representative responsible for walk-in and phone orders, assigning service to technicians, receiving and entering orders, and providing customers with product information.

Associate Of Arts And Sciences (Aas), Civil Engineering Technology/Technician

Associate Of Arts And Sciences (Aas), Air Conditioning Technology