Randy Michel Email & Phone Number

Centerburg, Oh, Us

Columbus, Ohio, Us

• Perform functional, regression, API and UX testing for Web and Mobile applications in a hybrid development environment for the‬‭ world-leading geometric search engine on Thangs.com on the Google Cloud Platform (GCP)‬• Effectively communicate with stakeholders throughout concurrent projects in a remote work‬‭ environment using GitHub, Slack and Google Meets‬• Optimized Cypress automation test suites for improved accuracy, effectiveness and maintainability to‬‭ maximize ROI in two distinct application suites‬• Write, optimize and execute test cases using manual and automated methods and industry standard‬‭ tools including Cypress, Playwright and Python with Selenium‬• Work closely with product and development teams creating test strategies, plans and cases from‬‭ technical requirements and design documents‬• Proactively monitor and analyze test executions in CircleCI build pipelines. Triage and address issues‬‭ to quickly assess impact and implement corrective measures‬• Performed user, group and application reviews in OKTA for quarterly SOC2 compliance efforts‬• Mentoring others regarding optimal quality assurance methods for troubleshooting and problem solving‬• Learning from others regarding technical development skills to be better equipped for improving test‬‭ quality and efficiency by gaining a deeper understanding of the code construction

• Testing Web, Mobile and API for a HIPAA-compliant clinical communication platform in AWS• Verifying multiple platform/OS combinations on mobile devices and Web browsers within two-week Agile sprints including all relevant ceremonies• Utilizing ticket-based Jira workflows including defect life cycle management and maintaining test cases and execution with Zephyr• Working with Postman, RubyMine, Charles Proxy and JMeter for a mixture of manual and automated testing; re-writing the test framework using Python, Selenium and Appium language and tools• Working closely with Development, DevOps, Information Security and Product teams to ensure thorough test coverage including OWASP ZAP for Web-based security checks

Columbus, Ohio, Us

• Worked in a mixed environment of Microsoft and IBM technologies with testing tools including RubyMine, Postman, JMeter, Jira, Confluence and the Microsoft Office Suite including Visio• Performed testing activities with an Agile SDLC using manual and automated testing processes• Contributed to test process improvements, peer mentoring, code reviews and direct communication with multiple levels of management and executive personnel• Also contributed to the areas of Information Security, Performance Testing and PC Support• Additional projects included using various tools for specialized tasks - Performance testing with JMeter - Monitoring and capacity planning with Dynatrace - Accessibility testing with NVDA, JAWS Reader, JAWS Inspect, and a number of Chrome extensions to ensure compliance with WCAG 2.1 at level AA.

Paris, Paris - Issy-Les-Moulineaux, Fr

• Worked in a mixed environment of primarily Microsoft technologies with testing tools including HP ALM for creating, maintaining and executing test cases• Performed as the Lead QA Auditor for an enterprise-level implementation at a leading retail organization; audited the QA Testing process and implemented Continuous Process Improvement across multiple teams leveraging Sogeti’s knowledge assets• Facilitated multiple QA sessions for testing an enterprise Retail Management System implementation; coordinated test events, managed defect reporting and drove active team communications during stand-up meetings; highly dynamic role due to constant business changes

Westerville, Oh, Us

• Worked with developers and business stakeholders as a Lead SQA Analyst worked to ensure clear communication and effectively focused testing efforts• Implemented Utility-Based Automation for test activities with LoadRunner (VUGen), JavaScript and PERL scripting• Tested complex systems running on IBM mainframe and Windows platforms with related Web services, translation applications and SQL Server databases; managed test cases with HP Quality Center

• Lead Test Analyst for Taivara, LLC in a Lean Agile environment• Performed testing across multiple startup ventures with primary focus on testing mobile devices using responsive development platforms including Backbone.js and Bootstrap.js using Rackspace and AWS• Tested Web-based platforms and interfaces in multiple environments with code repositories in SVN and Git

• Lead Test Analyst on Guest Management software (MobileWait) using fixed and mobile devices• Performed testing activities including code deployments from SVN with bash scripted builds and defect tracking with Redmine and JIRA• Worked closely with the lead developer throughout the Agile SDLC to ensure early defect detection in rapid iterative development/testing cycles

Westerville, Oh, Us

• Created performance test scripts using LoadRunner to simulate critical business flows through disparate systems and applications for a world-leading healthcare services company• Created test plans utilizing knowledge gained from interaction with business analysts, project sponsors and other key stakeholders• Executed performance tests with Performance Center and captured system performance metrics with Sitescope

• Managed and performed functional and regression testing to ensure adherence to company policy concerning software security, SDLC, Change Control and QA• Introduced, trained and implemented the W-model for SDLC to achieve a zero defect to production level for six months• Built and documented test plans outlining process for testing new applications, software/database changes and IT infrastructure changes as they pertain to application systems to meet functional and audit requirements• Identified patterns in deficiencies and mentored software engineers and testing resources to continually improve• Kept abreast of technology developments pertaining to QA/QC through vendor contacts, industry literature, etc.

Menlo Park, Ca, Us

Contract-to-hire work at Internet Transaction Solutions (subsequently acquired by Online Resources).Oversee testing and ensure that company policy and procedures concerning software security, SDLC, Change Control, and Quality Assurance are followed.

New York, Ny, Us

Responsible for performance testing multiple software applications in the finance industry.Primarily using LoadRunner to test across a variety of architectures including WebSphere Portal, IIS, terminal emulation, AIX and more.Gather requirements, SLAs and other expectations to ensure products meet or exceed client and customer needs.Document and report status throughout the testing cycles.

Columbus, Ohio, Us

Manual testing of a retirement benefits software package.Researched automation tools to improve efficiencies on stable functionality.Lead efforts for process improvement and standards.

Cleveland, Ohio, Us

Managed the software quality assurance processes and lead the implementation of a system development lifecycleManaged the local area networking and telecommunications hardware and softwareWorked with the lead developer to implement change control processes

Gb

Lead multiple software quality assurance projects focusing on automated software testing (performance, functional and regression) for finance, telecommunications and entertainment industries.Performed a test automation software selection for a world leading entertainment client. By collecting information on development and run platforms, I selected, installed, configured, scripted and trained the team on the product SilkTest.Lead the implementation phase of network management and monitoring processes for an automotive parts network spanning the United States and into Canada.Assisted sales calls through preparation of presentation materials and technical interviewing.Represented the firm in trade shows and demonstrations.

Paris, France, Fr

Performed a variety of consulting tasks in the manufacturing, insurance, medical and finance industries.Project work included network management and monitoring with Tivoli and CA Unicenter TNG. Also security level projects including physical, network and data assessment and remediation. Development projects with Microsoft Access.Software quality assurance test automation with WinRunner and LoadRunner.Client and peer training, presentations and sales support activities.

Us

Help desk activities including phone support and occasional local site visits for store systems support.Supported hardware and software for inventory management and point of sale (POS) applications including bar code scanning devices.Co-wrote a help desk tracking software front-end to a legacy application. This software allowed for rapid call logging to keep pace with the volume processed daily.

Bachelor Of Science (B.S.), Business Management

Associates, Business Management