Randy Maxwell Email & Phone Number

Cork, Ie

Collaborated with functional leadership and determined performance improvement needs. Provided council on options and recommended best approaches. Managed design and development of performance improvement solutions including briefing and oversight of project managers and developers consisting of vendors and up to 5 direct reports. Led manager / leader training program for ADT / Tyco Integrated Security.• Worked with team for selection and implementation of new global Learning Management System (LMS).• Collaborated closely with program lead, implementing company-wide change management approach, yielding ~200 1st year trained practitioners.• Created business cases for selected approaches, and guided development of training courses, programs, curricula, and best delivery methods to support identified performance gaps.• Provided release documentation and counsel in launch and delivery of performance improvement solutions, ensuring proper communication and follow-up with learners and increasing program success.• Conducted professional development, supporting performance management process, sustaining cost containment, and facilitating talent development and promotions for team.• Helped to develop and maintain design and delivery standards for training, resulting in more consistent and higher quality deliverables, enriching learner experiences, and optimizing ease of use for program and LMS administrators.• Researched and implemented emerging industry trends, new technologies, new techniques, and new concepts including implementation of rapid eLearning development software which reduced average course development cost from $6,000 to $500. • Assessed and improved internal department processes to best achieve desired results, increasing customer satisfaction.• Contributed to strategy discussions regarding future department function, structure, and deliverables, providing key business case insights and obtaining approval from leadership to implement plans.

Cork, Ie