Randy Martin

Randy Martin Email and Phone Number

IT Support Specialist @ Barnhart Crane & Rigging | Help Desk Support, Windows 11 @ Barnhart Crane & Rigging
Randy Martin's Location
Millington, Tennessee, United States, United States
Randy Martin's Contact Details

Randy Martin personal email

n/a
About Randy Martin

For over 14 years, I have been providing IT support to end users at Barnhart Crane & Rigging, a leading provider of heavy lifting and transportation solutions. I am a Kaseya Certified Administrator in IT Glue, a cloud-based documentation platform that enables efficient IT service delivery.My core competencies include troubleshooting, diagnosing, and resolving hardware, software, and network issues, as well as installing and updating various applications and devices. I also have extensive knowledge and experience with Windows 11, the latest operating system from Microsoft. I enjoy working with people and helping them solve their IT problems in a courteous and professional manner. My mission is to ensure the smooth and secure operation of the IT infrastructure that supports the business goals and needs of Barnhart Crane & Rigging.

Randy Martin's Current Company Details
Barnhart Crane & Rigging

Barnhart Crane & Rigging

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IT Support Specialist @ Barnhart Crane & Rigging | Help Desk Support, Windows 11
Randy Martin Work Experience Details
  • Barnhart Crane & Rigging
    It Support Specialist
    Barnhart Crane & Rigging Sep 2009 - Present
    Memphis, Tennessee, Us
    Field incoming help requests from end users via both telephone and e-mail in a courteous mannerJob Description:• Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue• Escalate problems (when required) to the appropriately experienced technician• Apply diagnostic utilities to aid in troubleshooting• Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution• Identify and learn appropriate software, hardware and cell phones used and supported by the organization• Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications• Test fixes to ensure problem has been adequately resolved• Perform post-resolution follow-ups to help requests• Evaluate documented resolutions and analyze trends for ways to prevent future problems
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  • Protech
    Consultant
    Protech Sep 2009 - Feb 2011
  • First American Title
    Network Systems Analyst
    First American Title 2004 - Nov 2008
    Santa Ana, Ca, Us
    Supported 250 Users throughout Tennessee, Mississippi, Alabama, and North East Florida. Providing remote desktop support, Network Administration, disaster recovery functions throughout region.
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  • Scb Computer Technology
    Systems Administrator
    Scb Computer Technology 1998 - 2004
  • Scb Computer Technology
    Consultant
    Scb Computer Technology 1998 - 2004
  • Stream International
    Support Technician
    Stream International 1996 - 1998
    Call Center technician assigned to work for AST Computers.
  • Smith & Nephew Orthopaedics
    Computer Learning Lab Administrator
    Smith & Nephew Orthopaedics 1996 - 1998
    Watford, Hertfordshire, Gb
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Randy Martin Skills

Troubleshooting Disaster Recovery Servers Network Administration Active Directory Printers Networking Hardware System Administration Testing Technical Support Windows Server Windows Windows 7 Customer Service Software Documentation Software Installation Cisco Technologies Sdlc Dns

Randy Martin Education Details

  • Union University
    Union University
    Music
  • Union University
    Union University
    General
  • Millington Central High School
    Millington Central High School
    Diploma

Frequently Asked Questions about Randy Martin

What company does Randy Martin work for?

Randy Martin works for Barnhart Crane & Rigging

What is Randy Martin's role at the current company?

Randy Martin's current role is IT Support Specialist @ Barnhart Crane & Rigging | Help Desk Support, Windows 11.

What is Randy Martin's email address?

Randy Martin's email address is rm****@****ver.net

What is Randy Martin's direct phone number?

Randy Martin's direct phone number is +190184*****

What schools did Randy Martin attend?

Randy Martin attended Union University, Union University, Millington Central High School.

What are some of Randy Martin's interests?

Randy Martin has interest in New Technologies, Music, Fishing.

What skills is Randy Martin known for?

Randy Martin has skills like Troubleshooting, Disaster Recovery, Servers, Network Administration, Active Directory, Printers, Networking, Hardware, System Administration, Testing, Technical Support, Windows Server.

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