Randy Neufeld Email & Phone Number

Toronto, On, Ca

• Developing and executing sales growth strategies in the Pet industry, from sourcing to distribution, resulting in increased revenue.• Providing expertise in sales, operations, marketing, and finance to franchisees in the hospitality and retail industries.• Assisting in the development of execution plans for retailers and consumers in Canada.

St Louis, Us

• Managed the sales of Whitebridge Pet brand’s line up of Dog and Cat products to Pet specialty locations coast to coast.• Led company growth for 3 quarters 51% year over year.

Toronto, Ontario, Ca

• Led a team to exceed Rogers corporate revenue targets, transforming the sales culture and training a competitive team.• Organized and facilitated group meetings to strengthen knowledge on P&Ls and drive profit.• Resurrected sales within 6 weeks, increased profit in 3 months, and decreased staff turnover by 50%.

Markham, On, Ca

• Developed and promoted managers into district managers, driving accountability, morale, and productivity.• Implemented online training, convinced franchisees to renovate, and trained staff, resulting in a 20% sales uplift.• Presented a plan for community involvement, sponsoring local events and animal drives, serving as the local pet ambassador.

Montreal, Quebec, Ca

• Initiated operational changes to increase staff training, rectify standards, and improve QSR scores.• Identified locations for renovation, closure, and expansion, optimizing donut baking hubs.• Conducted in-store training resulting in 78% of stores seeing a 12% boost in QSC and 8% sales increase.

• Founded and led MojoMonk Coffee House Ltd in Calgary, Alberta, competing against major coffee chains.• Successfully steered the cafe into profit in 18 months, exceeding catering estimates by 50%.• Achieved 12K gift card loads per month with a 78% redemption rate, resulting in a 22% gain on unused card purchases.

Mississauga, Ontario, Ca

• Managed operations for 85 stores in Western Canada, overseeing expansion from 40 to 80 locations in 3 years.• Implemented strategies to increase profit, rebrand existing locations, and recruit new franchisees.• Successfully navigated the challenging task of doubling the brand's presence while optimizing performance.

Louisville, Ky, Us

• Led a high-profile global project to test 2 brands under one roof, overcoming challenges and skepticism.• Achieved a 96% QSR and >24% uplift in lunch and dinner sales for both brands.• Drove successful rollouts with no operational issues in Manitoba and Saskatchewan.

Middleton, Wisconsin, Us

• Managed/co-owned 5 restaurant locations, achieving franchisee of the year for North America in 1988.• Increased bottom line profit by over 25% annually through strategic business decisions.• Developed strong leadership and operational skills in the restaurant industry.