Evp/Chief Marketing Officer
Selected to serve as Chief Marketing Officer for Johnny Rockets in July, 2017. Lead all aspects of Brand Strategy and Innovation and Annual Marketing Plan development/implication Brand as well as a key member of the Executive team. Responsible for the consumer-based Occasion strategy and plan that reversed decades of compounded customer count declines. Responsible for research, menu R&D, program management, creative, media, field marketing and Franchisee relationship.• Repositioned brand to Every Day Treat and grew market share by exceeding full-service annual traffic growth by 2%.• Re-engineered menu to improve Food Cost by 220 basis points.• Utilized Transaction Level Data to create 4 distinct consumer occasions with specific demographics, motivations and competitive sets. Responsible for creating sales tracking by occasion at the individual restaurant level.• Created strong team culture and achieved top 95th percentile in Organizational Climate Study compared to industry benchmarks.• Implemented the first National Digital campaign for Johnny Rockets, utilizing social media, Facebook, and Youtube platforms.