Hi. I’m a design and innovation consultant where I specialize in solving hard and complex problems for people in elegant, and hopefully simpler ways. Depending on the problem need, this might look like user and customer experience design, product and interaction design, service design, strategy, or environments design. I consult and advise, having worked with a wide roster of organizations. I've been working with the public sector on democracy promotion, and the private sector on who their customer might be. In both cases it's all about connecting people with the people who can help. I’d love to help as both an individual contributor and as a director. Let’s talk. I’ve done extensive work in the public sector working with great partners from the Knight Foundation to reimagine the civic commons across eight cities, Bloomberg Philanthropies to cultivate city-based innovation in the U.S. and India, AARP to evolve their role in creating livable communities for all, and the City of Los Angeles and NYCHA to make cities better through design.I’ve also completed a range of new products and services with a diverse set of clients—including State Farm, Steelcase, the Consumer Financial Protection Bureau, Tata, Citibank, Dr. Reddy's Laboratories, and Walgreens—on a variety of design challenges, from new digital communication tools, to blended digital and physical experiences, to entirely new retail strategy and concepts.Holding a BS in Architecture and Masters of Architecture from the University of Cincinnati, I’ve worked worldwide for firms large and small. I have extensively taught in the past, most notably as a Part-time Studio Lecturer at Parsons the New School, and an Adjunct Assistant Professor at NYU Robert F. Wagner Graduate School of Public Service.