Randy Robbins
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Randy Robbins Email & Phone Number

Senior Escalation Engineer M365 Copilot at Microsoft
Location: Apex, North Carolina, United States 10 work roles 1 school
1 work email found @microsoft.com 3 phones found area 919 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email r****@microsoft.com
Direct phone (919) ***-****
LinkedIn Profile matched
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Current company
Role
Senior Escalation Engineer M365 Copilot
Location
Apex, North Carolina, United States
Company size

Who is Randy Robbins? Overview

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Quick answer

Randy Robbins is listed as Senior Escalation Engineer M365 Copilot at Microsoft, a company with 231118 employees, based in Apex, North Carolina, United States. AeroLeads shows a work email signal at microsoft.com, phone signal with area code 919, and a matched LinkedIn profile for Randy Robbins.

Randy Robbins previously worked as Senior Escalation Engineer at Microsoft and Escalation Engineer / Viva SME at Microsoft. Randy Robbins holds Bachelor Of Arts (Ba), Business Administration And Management, General from North Carolina State University.

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Email format at Microsoft

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{first_initial}{last}@microsoft.com
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Profile bio

About Randy Robbins

I am driven by a passion for empowering others to recognize and reach their potential. My greatest joy, both personally and professionally, has been helping others succeed. When I think about my 25-year career in IT, I realize that every role is equal parts architecting and developing technology solutions, mentoring and teaching my teammates, and creating strategies to take advantage of the ever-changing technological landscape. I’ve worn many hats (DBA, Data and BI Analyst, SQL-.Net Developer, Director of IT, Solutions Architect, and Data Migration Consultant); however, I’ve never lost sight of the fact that my primary task was helping others by harnessing technology and providing leadership.I am now in a role where I can help others navigate the vast possibilities of the Microsoft Cloud. After successfully planning and directing an enterprise migration to Microsoft 365, Teams (with full phone and call-center integration), and Microsoft Azure, I am convinced that this move positioned my company and my team to achieve more while creating a wealth of growth opportunities. I now get to share my experiences with others as they embark on this transition.

Listed skills include Sql Server, Sql, .Net, Html, and 63 others.

Current workplace

Randy Robbins's current company

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Microsoft
Microsoft
Senior Escalation Engineer M365 Copilot
Apex, NC, US
Website
Employees
231118
AeroLeads page
10 roles

Randy Robbins work experience

A career timeline built from the work history available for this profile.

Senior Escalation Engineer M365 Copilot

Apex, NC, US

Senior Escalation Engineer

Current

United States

Sep 2023 - Present

Escalation Engineer / Viva Sme

Charlotte, North Carolina, United States

Mar 2022 - Sep 2023

Escalation Engineer / Teams Sme

Charlotte, North Carolina, United States

Sep 2021 - Apr 2022

Microsoft Teams Sme - Americas Fasttrack Center

Charlotte, NC

Engage in senior-level business and technology decision maker discussions related to project objectives, business process, and requirements and provide perspective on recommended technical approach Develop an understanding of customer business requirements and project objectives; Design and deliver technical solutions to meet business requirementsEnsure.

Jan 2021 - Sep 2021

Data Migration Consultant

Apex, North Carolina, United States

  • Preparing and transforming twenty years of historical data to facilitate an upcoming SaaS application migration.
  • Utilizing Azure Data Factory and Blob storage to load disparate historical data sources into a single analytics repository.
  • Creating Azure SQL datasets to import into Power BI.
  • Creating a multi-page Power BI analytics report for all pertinent historical data.
  • Cleaning and reformatting historical data for migration to NetSuite.
Mar 2020 - May 2021

Cloud Solutions Architect

Raleigh-Durham, North Carolina Area

  • Drove enterprise-wide technology transformation as subject matter expert (SME) for enterprise storage, data mining, data analytics, and cloud solutions, effectively translating vision into viable technical solutions..
  • Leveraged strong leadership skills to motivate teams of up to ten in designing, developing, and delivering cutting-edge solutions that improve collaboration, productivity, and performance.
  • Utilized Microsoft.Net development platform to create, extend, and transition applications and databases from on-premises to Azure.
  • Formulated a strategic blueprint to migrate the entire technical footprint from a legacy platform consisting of 73 servers to Microsoft Azure.
  • Slashed warehouse cycle time by 10% after upgrading warehouse management system architecture and code.
  • Served as project manager for migration from Skype for Business to Microsoft Teams, fostering collaboration with cross-functional resources to ensure alignment with scope, schedule, and requirements.
Oct 2017 - Mar 2020

Director Of Information Technology

Raleigh-Durham, North Carolina Area

  • Promoted to oversee all IT operations while serving as a trusted advisor to senior leadership regarding end-to-end product roadmaps, feature definition, prioritization, and capacity assessments. Analyzed technical.
  • Helped create annual business plans and three-year strategic plans as a… Show more Promoted to oversee all IT operations while serving as a trusted advisor to senior leadership regarding end-to-end product roadmaps.
  • Helped create annual business plans and three-year strategic plans as a member of the Leadership Team
  • Oversaw an IT budget of $1M+.
  • Orchestrated and implemented a four-year digital transformation initiative to migrate infrastructure and application suite to a cloud environment with zero downtime or loss of revenue.
  • Achieved a $250K reduction in IT expenses during a growth period by a leading team of eight across development, security, and support tasked with architecting, coding, and testing open source solutions.
Sep 2013 - Oct 2017

Application Developer

Raleigh-Durham, North Carolina Area

  • Served as a senior team member providing technical expertise and performing hands-on design, development, testing, and implementation of 50+ applications to modernize workflow and upgrade existing solutions..
  • Enhanced accuracy and streamlined processes by architecting, writing, integrating, and supporting a custom WMS running on Windows mobile and desktop systems supporting $1B in orders.
  • Devised a proprietary quality and audit system to… Show more Served as a senior team member providing technical expertise and performing hands-on design, development, testing, and implementation of 50+ applications to.
  • Devised a proprietary quality and audit system to standardize product inspections at two US distribution centers and Asian supply facilities.
  • Instrumental in generating record sales and production levels by delivering a finished-goods receiving application that bridged MRP & ERP systems while increasing order visibility across the company.
  • Partnered with cross-functional teams to translate software requirements into solutions using WPF, C#, VB.NET, and SQL.
Jan 2003 - Sep 2013

System Administrator

Kickstarting my career in IT, I supported one of the largest suppliers of products to federal, state, and local institutions by assisting with a variety of modernization and digital transformation efforts. My business intelligence and project management skills taught me the real value of teamwork while working long hours, under pressure. I actively.

Dec 1998 - Dec 2002
Team & coworkers

Colleagues at Microsoft

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1 education record

Randy Robbins education

FAQ

Frequently asked questions about Randy Robbins

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What company does Randy Robbins work for?

Randy Robbins works for Microsoft.

What is Randy Robbins's role at Microsoft?

Randy Robbins is listed as Senior Escalation Engineer M365 Copilot at Microsoft.

What is Randy Robbins's email address?

AeroLeads has found 1 work email signal at @microsoft.com for Randy Robbins at Microsoft.

What is Randy Robbins's phone number?

AeroLeads has found 3 phone signal(s) with area code 919 for Randy Robbins at Microsoft.

Where is Randy Robbins based?

Randy Robbins is based in Apex, North Carolina, United States while working with Microsoft.

What companies has Randy Robbins worked for?

Randy Robbins has worked for Microsoft, Blueprint Technologies, and Bob Barker Company.

Who are Randy Robbins's colleagues at Microsoft?

Randy Robbins's colleagues at Microsoft include Edward Chung, Ches E., Ben Gillis, Mohd Faiyazuddin Farooqi, and Hayko Ayvazyan.

How can I contact Randy Robbins?

You can use AeroLeads to view verified contact signals for Randy Robbins at Microsoft, including work email, phone, and LinkedIn data when available.

What schools did Randy Robbins attend?

Randy Robbins holds Bachelor Of Arts (Ba), Business Administration And Management, General from North Carolina State University.

What skills is Randy Robbins known for?

Randy Robbins is listed with skills including Sql Server, Sql, .Net, Html, Xml, Asp.Net, Vb.Net, and Ajax.

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