Randy Robbins

Randy Robbins Email and Phone Number

Senior Escalation Engineer M365 Copilot @ Microsoft
Apex, NC, US
Randy Robbins's Location
Apex, North Carolina, United States, United States
Randy Robbins's Contact Details
About Randy Robbins

I am driven by a passion for empowering others to recognize and reach their potential. My greatest joy, both personally and professionally, has been helping others succeed. When I think about my 25-year career in IT, I realize that every role is equal parts architecting and developing technology solutions, mentoring and teaching my teammates, and creating strategies to take advantage of the ever-changing technological landscape. I’ve worn many hats (DBA, Data and BI Analyst, SQL-.Net Developer, Director of IT, Solutions Architect, and Data Migration Consultant); however, I’ve never lost sight of the fact that my primary task was helping others by harnessing technology and providing leadership.I am now in a role where I can help others navigate the vast possibilities of the Microsoft Cloud. After successfully planning and directing an enterprise migration to Microsoft 365, Teams (with full phone and call-center integration), and Microsoft Azure, I am convinced that this move positioned my company and my team to achieve more while creating a wealth of growth opportunities. I now get to share my experiences with others as they embark on this transition.

Randy Robbins's Current Company Details
Microsoft

Microsoft

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Senior Escalation Engineer M365 Copilot
Apex, NC, US
Website:
microsoft.com
Employees:
231118
Randy Robbins Work Experience Details
  • Microsoft
    Senior Escalation Engineer M365 Copilot
    Microsoft
    Apex, Nc, Us
  • Microsoft
    Senior Escalation Engineer
    Microsoft Sep 2023 - Present
    United States
  • Microsoft
    Escalation Engineer / Viva Sme
    Microsoft Mar 2022 - Sep 2023
    Charlotte, North Carolina, United States
  • Microsoft
    Escalation Engineer / Teams Sme
    Microsoft Sep 2021 - Apr 2022
    Charlotte, North Carolina, United States
  • Blueprint Technologies
    Microsoft Teams Sme - Americas Fasttrack Center
    Blueprint Technologies Jan 2021 - Sep 2021
    Charlotte, Nc
    Engage in senior-level business and technology decision maker discussions related to project objectives, business process, and requirements and provide perspective on recommended technical approach Develop an understanding of customer business requirements and project objectives; Design and deliver technical solutions to meet business requirementsEnsure solutions align with the intent of the architecture, allowing for clear build test specifications and development of… Show more Engage in senior-level business and technology decision maker discussions related to project objectives, business process, and requirements and provide perspective on recommended technical approach Develop an understanding of customer business requirements and project objectives; Design and deliver technical solutions to meet business requirementsEnsure solutions align with the intent of the architecture, allowing for clear build test specifications and development of operations guides for the customerProvide stakeholder assistance throughout the deployment to avoid/resolve technical issuesReview engagement to identify shared areas of improvement & communicate to the customer Show less
  • Bob Barker Company
    Data Migration Consultant
    Bob Barker Company Mar 2020 - May 2021
    Apex, North Carolina, United States
    Preparing and transforming twenty years of historical data to facilitate an upcoming SaaS application migration.• Utilizing Azure Data Factory and Blob storage to load disparate historical data sources into a single analytics repository.• Creating Azure SQL datasets to import into Power BI.• Creating a multi-page Power BI analytics report for all pertinent historical data.• Cleaning and reformatting historical data for migration to NetSuite.
  • Bob Barker Company
    Cloud Solutions Architect
    Bob Barker Company Oct 2017 - Mar 2020
    Raleigh-Durham, North Carolina Area
    Drove enterprise-wide technology transformation as subject matter expert (SME) for enterprise storage, data mining, data analytics, and cloud solutions, effectively translating vision into viable technical solutions. Engage with key executives and stakeholders to convey technical information in accessible and relevant terminology. Facilitate critical discussions on application design and technical architecture as the subject matter expert in the Enterprise Resource Planning (ERP) Committee… Show more Drove enterprise-wide technology transformation as subject matter expert (SME) for enterprise storage, data mining, data analytics, and cloud solutions, effectively translating vision into viable technical solutions. Engage with key executives and stakeholders to convey technical information in accessible and relevant terminology. Facilitate critical discussions on application design and technical architecture as the subject matter expert in the Enterprise Resource Planning (ERP) Committee meetings.• Leveraged strong leadership skills to motivate teams of up to ten in designing, developing, and delivering cutting-edge solutions that improve collaboration, productivity, and performance.• Utilized Microsoft .Net development platform to create, extend, and transition applications and databases from on-premises to Azure.• Formulated a strategic blueprint to migrate the entire technical footprint from a legacy platform consisting of 73 servers to Microsoft Azure.• Slashed warehouse cycle time by 10% after upgrading warehouse management system architecture and code.• Served as project manager for migration from Skype for Business to Microsoft Teams, fostering collaboration with cross-functional resources to ensure alignment with scope, schedule, and requirements.• Triggered projected $100K savings by leading the data governance team to develop and implement a data accountability plan.• Enabled change and adoption of new products and configurations by conducting technology demonstrations for 225 stakeholders. Show less
  • Bob Barker Company
    Director Of Information Technology
    Bob Barker Company Sep 2013 - Oct 2017
    Raleigh-Durham, North Carolina Area
    Promoted to oversee all IT operations while serving as a trusted advisor to senior leadership regarding end-to-end product roadmaps, feature definition, prioritization, and capacity assessments. Analyzed technical tradeoffs and recommended solutions to improve user experience, system performance, and inventory management. Recruited, hired, and led team, allocated resources, and facilitated career development. • Helped create annual business plans and three-year strategic plans as a… Show more Promoted to oversee all IT operations while serving as a trusted advisor to senior leadership regarding end-to-end product roadmaps, feature definition, prioritization, and capacity assessments. Analyzed technical tradeoffs and recommended solutions to improve user experience, system performance, and inventory management. Recruited, hired, and led team, allocated resources, and facilitated career development. • Helped create annual business plans and three-year strategic plans as a member of the Leadership Team• Oversaw an IT budget of $1M+.• Orchestrated and implemented a four-year digital transformation initiative to migrate infrastructure and application suite to a cloud environment with zero downtime or loss of revenue.• Achieved a $250K reduction in IT expenses during a growth period by a leading team of eight across development, security, and support tasked with architecting, coding, and testing open source solutions.• Spearheaded retirement of legacy on-premises solutions, transitioning call center system Skype for Business to save $200K annually and replaced desktops with Microsoft Surface tablets to facilitate remote work.• Enhanced data analytics and business intelligence by transitioning from Tableau to Microsoft Power BI.• Played a crucial role in driving 10% year-over-year growth by collaborating with sales and account management teams to identify, validate, and expand business opportunities. Show less
  • Bob Barker Company
    Application Developer
    Bob Barker Company Jan 2003 - Sep 2013
    Raleigh-Durham, North Carolina Area
    Served as a senior team member providing technical expertise and performing hands-on design, development, testing, and implementation of 50+ applications to modernize workflow and upgrade existing solutions. Contributed to product roadmap and strategy.• Enhanced accuracy and streamlined processes by architecting, writing, integrating, and supporting a custom WMS running on Windows mobile and desktop systems supporting $1B in orders.• Devised a proprietary quality and audit system to… Show more Served as a senior team member providing technical expertise and performing hands-on design, development, testing, and implementation of 50+ applications to modernize workflow and upgrade existing solutions. Contributed to product roadmap and strategy.• Enhanced accuracy and streamlined processes by architecting, writing, integrating, and supporting a custom WMS running on Windows mobile and desktop systems supporting $1B in orders.• Devised a proprietary quality and audit system to standardize product inspections at two US distribution centers and Asian supply facilities.• Instrumental in generating record sales and production levels by delivering a finished-goods receiving application that bridged MRP & ERP systems while increasing order visibility across the company.• Partnered with cross-functional teams to translate software requirements into solutions using WPF, C#, VB.NET, and SQL.• Created proofs of concepts (POCs) and evaluated applications against predefined metrics to uncover logistical and technical issues.• Conceptualized and documented design changes to increase the consumption of platforms and grow business opportunities. Show less
  • Bob Barker Company
    System Administrator
    Bob Barker Company Dec 1998 - Dec 2002
    Kickstarting my career in IT, I supported one of the largest suppliers of products to federal, state, and local institutions by assisting with a variety of modernization and digital transformation efforts. My business intelligence and project management skills taught me the real value of teamwork while working long hours, under pressure. I actively participated in a task force and partnered with business leaders to refine, configure, and enhance the warehouse management system (WMS) to help… Show more Kickstarting my career in IT, I supported one of the largest suppliers of products to federal, state, and local institutions by assisting with a variety of modernization and digital transformation efforts. My business intelligence and project management skills taught me the real value of teamwork while working long hours, under pressure. I actively participated in a task force and partnered with business leaders to refine, configure, and enhance the warehouse management system (WMS) to help satisfy the organization’s evolving requirements and meet KPIs. Being hands-on and intimately involved in all aspects of the software development lifecycle, I became proficient in working with multiple databases, coding languages, and application repositories. Show less

Randy Robbins Skills

Sql Server Sql .net Html Xml Asp.net Vb.net Ajax Web Development Databases Asp Software Development Visual Studio T Sql Programming Mysql Windows Server Linq Microsoft Sql Server Erp Ado.net C# Active Directory Vmware Business Analysis Windows Linux System Administration Network Administration Troubleshooting Css Leadership Management Office 365 Hybrid Cloud Cloud Computing Iaas Customer Service Cloud Computing Enterprise Resource Planning Solution Architecture Microsoft Azure Organizational Leadership Business Intelligence Business Strategy Network Security Strategic Planning Business Process Improvement It Management Project Management Change Management Business Continuity Security Warehouse Management Systems Microsoft Teams Technical Leadership Creative Problem Solving Infrastructure As A Service Cloud Security Data Governance Full Stack Development Data Analytics It Governance Evangelism Data Architecture Sql Azure Azure Functions Erp Selection

Randy Robbins Education Details

Frequently Asked Questions about Randy Robbins

What company does Randy Robbins work for?

Randy Robbins works for Microsoft

What is Randy Robbins's role at the current company?

Randy Robbins's current role is Senior Escalation Engineer M365 Copilot.

What is Randy Robbins's email address?

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What is Randy Robbins's direct phone number?

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What schools did Randy Robbins attend?

Randy Robbins attended North Carolina State University.

What skills is Randy Robbins known for?

Randy Robbins has skills like Sql Server, Sql, .net, Html, Xml, Asp.net, Vb.net, Ajax, Web Development, Databases, Asp, Software Development.

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Randy Robbins's colleagues are Han Wang, Alisa Maverick, Gladys Del Carmen Pichardo, Charles Wong, אמונה כהן, Jennifer Scott, Uzma Unique.

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    2
    bswhealth.org, baylorhealth.edu

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