 Prepare final artwork for digital and print media on multiple projects. Responsible for the management of design team while multitasking and prioritizing to meet various deadlines. All without sacrificing attention to detail. Ensure content for over 10,000 items on company website are update-to-date and accurate. Acquire images and product descriptions of thousands of items for company website and catalogues. Responsible for layout, design, acquisition of images and product descriptions for yearly 300+ page product catalogue created through Adobe software. Often wrote own descriptions for products as well as taking photos of products. Create smaller yearly catalogue/flyers/brochures for yearly back to school and holiday seasons through Adobe. Manage all marketing aspects of company, including monitoring competition, email campaigns, store front promos, website promos and social media. Develop digital artwork for website and manage social media accounts for Facebook, Twitter and Instagram which can be found using “@SonsuhEdu”. Responsible for brand guidelines and further development while maintaining brand consistency. Create and manage hundreds of email marketing campaigns through Constant Contact, which includes emails for sales and seasonal promos, such as, back to school, Valentine’s Day, Thanksgiving, Halloween and more. These were then emailed to over 7,000 customers, added to the company website and shared on social media. Use VLOOKUP in Excel to manage product data for website and catalogues. Receive customer phone calls on a daily bases and answered any customer questions that may arise.

Worked collaboratively with marketing manager, colleagues, suppliers and customers to enhance Testforce and Testforce ASD branding and awareness. Ensured Testforce and Testforce ASD websites were user-friendly, had sufficient content and accurate information at all times. Promoted awareness of Testforce products through email marketing campaigns using Constant Contact. Produced datasheets, flyers, stationary, memorabilia and newsletters. Created and managed all email marketing campaigns through Constant Contact, which included invites to tradeshows, invites to training seminars and a monthly newsletter. These were then emailed to thousands of customers. Created web pages for Testforce website on a daily basis using Magento (CMS), HTML and CSS, as well as maintaining the Testforce and Testforce ASD website. Optimized Testforce and Testforce ASD websites for SEO as well as optimized images for web. Created banner images for Testforce and Testforce ASD website.  Produced artwork and handled all coordination of printing for promotional items with Testforce branding such as USB chargers, USB drives, pens, note pads, journals, etc, as well as sourcing vendors for print. Handled coordination between tradeshow vendors for various tradeshows and training seminars. Completed all photography and photo touch up of Testforce ASD products. Created templates, datasheets, stationary, etc using Adobe Illustrator, Photoshop, InDesign and Acrobat Professional. Identify, source and select vendors/service providers for printing and publications.

Worked with editors and designers from the initial creative stage to the final publication stage to produce electronic and printed materials such as marketing pieces, publications, tradeshow exhibits, signage, banners, displays, websites, thumbnail images, animated presentations, videos, charts, graphs, photos, clip art, flyers, newsletters, brochures, logos, advertisements and annual reports, while following departmental processes and adhering to branding consistencies. These products were produced using Adobe CS Suite and Microsoft Office. Provided suggestions for improvement to content, design and general processes while prioritizing deadlines of numerous creative projects and communicating with team members to quickly solve any production-related issues.- Developed 250–350 page publications using Adobe InDesign, QuarkXPress, Adobe Photoshop, Adobe Illustrator, DeltaGraph, and MAPublisher. These publications were printed via Colour Offset printers and prepared for web in Adobe PDF format.- Designed presentations with animation using Microsoft PowerPoint.- Created interactive PDF forms using Adobe Acrobat Professional.- Completed all staff photographs, photo touch-up and colour correction of digital photography using Adobe Photoshop.- Maintained stationery and produced ICES Business Cards for all 300 employees on a quarterly basis.- Organized and archived all production related data.- Identify, source and select vendors/service providers for printing and publications.- Designed and maintained monthly internal newsletter using Adobe Dreamweaver, HTML5 and CSS3.- Created animated banners and interactive buttons through Adobe Flash and emails teasers in Outlook Express.- Designed and maintained external website using Adobe Dreamweaver, Adobe Flash, HTML5, CSS3 and Adobe Photoshop.

Designed and modified various reports, flyers, invitations, brochures, images and email teasers using Adobe Illustrator, Adobe Photoshop, Adobe InDesign, QuarkXPress, Adobe Acrobat Professional, Microsoft Word and Lotus Notes. Created 75+ page presentations with animation using Microsoft PowerPoint and Lotus Freelance Graphics. Worked with American centers to setup and organize various projects for printing and mailing. Created Microsoft Excel and Lotus 123 data spread sheets. Created flowcharts with Microsoft Visio. Consulted with hundreds of clients on various accounts valued from $2,500 to $15,000,000---Selected Accomplishments---- Managed priorities and deadlines for 10 Graphic and Web Designers as well as provided solutions to any production related issues.- Achieved a 99%, Overall Customer Satisfaction rate, the highest score of all IBM Text/Graphics centers.- Created and customized hundreds of e-Flyers for over 40 Colleges and Universities under IBM’s Personal Computing Division Department and Lenovo. These e-Flyers were a key conduit for selling IBM and Lenovo equipment to colleges and Universities throughout all of the United States.- Resolved customer issues and problems, preventing dissatisfied customers from taking their business elsewhere.

Designed and modified newsletters, flyers, invitation cards, brochures, packages, magazines, business cards, interactive presentations and logos using Adobe Illustrator, Adobe Photoshop, Adobe InDesign, QuarkXPress and Adobe Acrobat Professorial. Organized printing of jobs with print centers. Interacted with various clients and provided feedback which improved client projects.

Managed and trained over 40 workers and held responsibility for the overall quality of all client calls. Provided co-workers with suggestions on improving one-on-one customer relations. Provided customers with various methods on how to go about troubleshooting/repairing their telephone sets and lines. Sold insurance to customers.

Prepared and proofread final files for digital press output. Designed modified and resolved problems on various, flyers, invitation cards, brochures, packages, magazines and business cards using Adobe Illustrator, Adobe Photoshop, Adobe Acrobat Professional, InDesign and Adobe PageMaker.