Randy Surujbally Email & Phone Number

Waterloo, Ontario, Canada

Kitchener, Ontario, Canada

Cambridge, On

Accountable for the architecture and overall stability of the corporate IT systems and services. Implemented and administered the server, network and storage infrastructure. Provided tier 2 support to the service desk.• Provided support for 50+ server and the storage systems. Consisting of Windows 2003/2008/2012 server, Exchange 2010, SQL 2008, VMWare, Xen Server, NetApp.• Provided support of the network systems. Consisting of HP switching, Cisco switching/routing, HP Wireless access.• Designed infrastructure for the stable and scalable operations of the environment.• Inventoried all system and analyzed for future stability and operations.• Implemented a network monitoring system to provide proactive and faster resolution of outages.• Created project plans to replace failing systems and end of life systems. Worked with the business to show value of the projects and get buy in.

Guelph, On

Accountable for the architecture and overall stability of the corporate IT systems and services. Provided service desk support activities. Implemented and supported the server, network and storage infrastructure.• Redesigned and implemented a new the network infrastructure for two locations. Consisting of HP switching/routing and Sophos firewalls. Including VLAN, QOS, SSL VPN and an Ubiquiti Networks wireless network.• Implemented a new Shoretel VOIP phone system for two locations.• Administered and maintained the environment consisting of Windows 2008/2012, Exchange2010, VMware vSphere 5, Hyper-V servers.• Provided support for Microsoft SQL 2005 databases.• Architected and implement a new desktop solution that increased performance by 25%, reduced rollout time by 90%.• Accountable for protection and of the data through backups with using Symantec BackupExec.• Provided Service Desk support to resolve staff issues.

Waterloo

Accountable for the architecture and overall stability of the corporate IT systems and services. Lead a team of nine people in the Infrastructure and Service Desk teams. Project managed the implementation of new and changed technical systems and maintained a high level customer satisfaction and minimal system downtime.• Architected and lead a team to implement a multi-site infrastructure solutions consisting of HP and Cisco servers, HP and Cisco networking gear, and HP and Netapp storage systems. Which increased uptime by 40% and reduced operational costs by $100,000 per year• Successfully virtualized 98% of the customers’ workload into a VMware solution• Administered and maintained the environment consisting of 100+ server running Windows 2003/2008/2012 server, Exchange 2003/2010, VMware vSphere 4/5, View 4/5, SharePoint 2010• Provided support for Microsoft SQL 2003/2005 databases and Oracle 10, 11 databases.• Accountable for protection and of the data through backups and site replication with using Symantec and Veeam.• Architected and lead a team to implement a new desktop solution that increased performance by 20%, reduced rollout time by 75% and reduced operational costs by $20,000 per year• Lead a team in designing service levels that met our customers’ requirements. Maintained adherence to the service levels and provided continuous improvement and metrics to our customers. Achieved a 96% requests closed on time and an 87% customer satisfaction level

Georgetown, On

Accountable for the architecture and day to day operations of the global corporate infrastructure. Supervised the junior staff in maintaining system performance, availability and stability.• Installed and administered Windows Server 2003, 2008, 2012, VMware vSphere, SQL, SharePoint, Exchange.• Integrated CNC machines into a windows environment using Device Masters• Redesigned the datacenter and save %30 of real estate and used 20% less power• Architected, implemented and maintained the Infrastructure systems to provide a 99% uptime• Architected, implemented and maintained the Exchange email system.• Successfully virtualized 60% of the customers’ workload into a VMware solution• Implemented and maintained a new backup solution that resulted in zero loss of data• Provided mentoring and supervision to the junior staff.

Cobit V5, Governance

Itil 2011 Foundations, Itil 2011 Foundations

Vmware - Vcp, Information Technology

Certificate, Exchange 2003 Design/Adinistration

Mcp, Information Technology

MCP on Windows Server 2003

Network+, Information Technology

Novell Cna V4, Information Technology

Computer Science Diploma, Computer Science