Randy Torban Email & Phone Number

Miami Beach, Florida, United States

Plantation, Florida

Facilitate advisory sales processes, guiding prospects through free trials and demos to achieve sales conversions. Transform theoretical 2D sales strategies into actionable and profitable sales outcomes. Develop and optimize the entire sales process, from lead generation and demos to proposals and closing, ensuring seamless coordination with various consultants.𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:✦ Elevated the company's industry presence from being an attendee to an industry leader and speaker within 3 years and established it as a trusted partner in 4 years.✦ Shortened the sales cycle from 60 to 40 days, improving efficiency and accelerating revenue generation.✦ Directed and managed the company's tradeshow booth at 27 industry conferences annually, enhancing brand visibility and engagement.

Miami/Fort Lauderdale Area

Restructured sales offerings to integrate both a SaaS product (Business Intelligence Dashboards) and professional service packages tailored for the health and wellness vertical. Monitored partner feedback and adoption success to identify strategy improvements; conducted periodic strategic business and operations assessments with the organization and its partners. Cultivated customer evangelists, generating new referral opportunities and expanding the client base.

Miami/Fort Lauderdale Area

Orchestrated client services across to enhance net promoter scores (NPS) and foster strong customer advocacy. Delivered business analyst services to clients, concentrating on metrics that could significantly ‘move the needle’. Increased revenue from active accounts by leveraging cross-selling and upselling opportunities, resulting in increased client lifetime value.𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:✦ Penetrated 3 new sales markets with the existing queue management software.✦ Reduced the sales cycle from 16 weeks to 12 weeks by developing and testing new processes.✦ Expanded the Customer Experience Management team by 70%, establishing 3 regional hubs in the US and broadening the national presence.

Miami, Fl

Initiated quarterly presentations to the board, evaluating sales revenue based on ARR, market penetration, and earnings before interest, taxes, depreciation, and amortization (EBITDA). Collaborated with the team to respond to and present client requests for proposals (RFPs), ensuring tailored solutions and competitive bids that addressed client needs and project requirements. Expanded the client base through targeted outreach programs, marketing campaigns and social media strategies.𝐒𝐞𝐥𝐞𝐜𝐭𝐞𝐝 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭:✦ Drove pursuit of a $5.1M SaaS revenue goal by guiding representatives in achieving departmental objectives.

Developed and managed luxury watch websites, WatchesOnNet.com, WatchesByDesign.com, VarietyWatches.com and FruitzWatches.com, generating $2.5M in annual sales and increasing revenue by 25%. Led a team of 12 across the Sales, Customer Service, Marketing and Operations departments. Managed inventory and distributors, while also providing QuickBooks profit and loss (P&L) reports.

Served as a web marketer for Total Wine, Crown Wine and the Pennsylvania State Liquor Control Board, creating promotional editorial content to maximize search engine optimization (SEO) and build brand awareness.

Bachelor Of Arts - Ba, English & Corporate Communications

Education record

Education record