Providing industry leading customer service, and sales, combined with a high degree of Technical competence to trouble shoot repairs, offer repair or replacement options and assure the customer has a seamless, and value added experience.

In my role as a Mechanical Maintenance Technician (HVAC), I am responsible for maintaining and repairing all building systems that make up the infrastructure of a nearly 2MMSF.■ Provide oversight for all aspects of a building maintenance, troubleshooting, preventive maintenance (PM), and repair of Heating, Ventilating, & Air Conditioning (HVAC) and machinery■ Repair and maintain refrigeration and electrical systems and componentsSelected Client HighlightsGeneral Motors Components Holdings, LLC.■ Provide preventive maintenance (PM) and integrated services ■ Perform repairs and preventive maintenance (PM) for office and administrative buildings including but not limited to:- HVAC- Plumbing/Pipe Fitting- Pumps - Conveyors- Machinery - Light Electrical (24v – 480v)- Carpentry- Roof- FloorsABOUT CARAVAN FACILITIES MAINTENANCECFM is a proven performer in the field of facility management. Through the utilization of innovative and integrated technologies, combined with our process management systems, we consistently provide superior quality. Caravan is committed to delivering our customers safety, quality and cost-savings by:Creating cleaner, safer facilitiesReducing operating costsUsing only one invoice for servicesImplementing Environmentally Preferable (EP) practices at all facilitiesTraining staff and skilled trades on common processes across all facilitiesImplementing quality standards for on-site job efficiencyWhether you are looking for basic janitorial, building maintenance or any of our wide range of integrated services, our purpose will be to create cost savings, while also creating a safer facility. This is accomplished through the strength of our safety and quality programs. Caravan has the capability and experience to handle a wide range of facility services for the automotive industry, stadiums/entertainment venues, office buildings, college campuses, and healthcare facilities.

In my role as a Senior Repair Technician & Trainer, I served the maintenance and support needs of residential customers in the Grand Rapids area for Heating, Ventilation, and Air Conditioning (HVAC).■ Generated more than $250K revenue for the company in 2017 through upselling/cross-selling■ Performed preventive (PM) and predictive maintenance (PdM) on furnaces, air conditioners, boilers, water heaters, and related products■ Diagnosed and repaired of all aspects of heating and cooling systems, including:- Air to air heat pumps- Geothermal heat pumps- Hydronic systems- Indoor air quality solutions- Residential split systems ■ Sold products and services offered by company to existing clients as well as first time customers and service agreements, then provided top notch customer service■ Remained knowledgeable of OEM updates through continuous education, industry training, and weekly service update meetingsABOUT VREDEVOOGD HEATING & COOLINGServing Grand Rapids, Lansing, Kalamazoo, Wyoming, Grandville, Grand Haven, & Holland. Michigan’s #1 Residential Heating & Cooling Repair and Replacement Company. We’re Here When You Need Us Most™ – Heating & Cooling Grand Rapids – AC & Furnace Repair.

As a Leasing Consultant & Maintenance Technician, I was primarily responsible for all property maintenance for a 118-unit Apartment Community.■ Followed-up with prospects and new residents to lease, renew, or resolve issues■ Performed daily light accounting and record keeping accurately■ Ensured property and model units met quality standards, inspected and maintained as necessary■ Responded timely and courteously to residents, resolved issues with appropriate sense of urgency■ Acquired/achieved Certified Pool Operator (CPO) designation (2009)■ Prepared all aspects of the apartment and community to be market ready including:- Inspection- Scheduling Repairs- Contracting 3rd Party Suppliers- Ordering and Inventory Management- Painting- Cleaning- Disposal of Abandoned Tenant Belongings- Installation of Appliances- Light Construction: Tile, Trim, and Drywall ■ Maintained entire property including: - HVAC- Plumbing- Carpentry- Painting- Mechanicals- Swimming Pool

As Owner and Rental Property General Manager, I was directly accountable and responsible for meeting all operational and financial goals for the properties under management. ■ Managed and maintained all aspects of self-owned investment properties including: - Personnel and Contractors- Accounting AP/AR - Budgeting- Rental and Leasing- Contract Administration- Marketing and Advertising- Tenant Relations- Showing Properties- Taking Applications and Deposits- Credit and Reference Checks- Building Maintenance - Property Improvements ■ Provided outstanding property management services to prospective and current residents■ Adhered to and ensured compliance with Fair Housing requirements■ Investigated and resolved resident and vendor relations and ensuring timely follow up■ Operated the property within the financial guidelines and budget■ Assisted in lease renewal process, distributed and followed-up on renewal notices to current residents in an organized and consistent manner■ Led the eviction process in accordance with state laws and in partnership with legal counsel■ Adhered to the proper procedures regarding issuing notices and appearing in court, as needed■ Maintained an accurate and updated inventory of properties available to rent, list of prospective residents and current resident information concerning renewals■ Demonstrated the appropriate sense of urgency to issues or concerns, processed maintenance service requests timely ■ Ensured clear and consistent communication between the office team and the maintenance team

While fulfilling the Machine Repair Apprenticeship role, I was responsible for working with varied journeymen and millwrights to learn all aspects of company manufacturing systems. ■ Performed various functions within the company including: - Machine Repairman- Layout Welder- Machine Operator- Conveyor Assembly- Shipping and Receiving- Spray Painter ■ Mastered manufacturing process to reduce operational costs and optimize supply chain performance■ Implemented and supported the following systems:- Automated Materials Handling- Conveyors- Warehousing Products- High-speed Sorting ■ Worked efficiently and effectively in a team environment, prioritized with the appropriate sense of urgency, made independent decisions, and multi-tasked to meet deadlinesABOUT DEMATIC CORP.Dematic is your trusted partner to design, build, implement, and support automated system solutions for warehouses, distribution centers, and production facilities.Process improvements, material flow automation, along with performance optimizing software make up the components of each solution. To develop the ideal system configuration, Dematic uses an industrial engineering approach focused on operational excellence. The result, intralogistic system solutions that:- Reduce space requirements, operating costs, processing time, transactions, and potential for errors- Optimize material & information flow, processes, operations management, and activities- Increase productivity, throughput, inventory & order accuracy, ergonomics, safety, visibility, insight, profits

As a Parts and Repair Associate, I was directly responsible for the intake of broken Sears equipment and repairing or providing subject matter expertise, troubleshooting, and parts. ■ Used computerized parts system to assist customers in finding correct parts for their product ■ Repaired simple home appliances and lawn equipment■ Provided customer service to troubleshoot the customer’s issue or do a parts availability check■ Proactively expanded product and business knowledge by staying current on relevant industry and product information■ Answered phone calls on customer inquiries and provided exemplary, prompt customer service■ Assisted in developing stock orders■ Checked, received, shipped, and stored parts and freight as needed■ Conducted cycle counts and full physical inventory at year end■ Maintained organization of products and supplies to enable quick location of items ABOUT SEARS Sears, Roebuck and Co., a wholly owned subsidiary of Sears Holdings Corporation (NASDAQ: SHLD), is a leading integrated retailer providing merchandise and related services and is part of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through shopyourway.com. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through Sears-branded and affiliated full-line and specialty retail stores in the United States. Sears, Roebuck also offers a variety of merchandise and services through sears.com, landsend.com and specialty catalogs. Sears, Roebuck offers consumers leading proprietary brands including Kenmore, Craftsman, and DieHard – among the most trusted and preferred brands in the U.S. The company is the nation's largest provider of home services, with more than 14 million service and installation calls made annually.

As a Labor and Equipment Operator, I was responsible for providing lawn and landscape services to both residential and commercial customers. ■ Led a crew of up to eight workers in the preparation of landscapes for hydro-seeding, sod, and the planting of perennials■ Interacted with customers, builders, and architects to achieve the planned design■ Adept at reading plot plans and blueprints

As a Woodcraftsman, I was responsible for the manufacture of wood case goods for department stores.■ Machined wood to the appropriate size using table saws, routers, shapers, and panel saws. ■ Reviewed blueprints, shop drawings, and exploded view drawings■ Wood selection and job estimationSelected Customer HighlightsMarshall FieldsCliniqueJC Penney