Randy Wait, Mba Email & Phone Number

• Porsche Colorado Springs | Colorado Springs, COProduct and sales expert to consumers interested in the brand. Provide customer service that exceeds expectations. Develop long-term, trusting and loyal customer.
• Contributed to Porsche Colorado Springs achieving Porsche’s top 25 Premier Dealer status for the 10th time by exceeding customer expectations
• Trusted by Management to work with VIP high value customers that were reassigned to me
• Manage the customer experience life cycle from lead to post purchase communication and follow up

Colorado Springs, CO

• Founded growth-focused consulting service (www.randywait.com), leveraging extensive client management expertise to create customer lifecycle strategies to enhance client acquisition and retention, and increase ROI by.
• Led creation of successful Evanston Motorcycle Classic event, and staged profitable productions in 2017, 2018, and 2019.
• Developed and implemented innovative social media/omnichannel marketing campaigns to drive yearly growth, including website (www.evanstonmotorcycleclassic.com) Facebook, Instagram, email, and radio, as well as print.
• Grew attendance from 75 to 150 while increasing major sponsorships from 3 to 8.

Evanston, IL

• Role expanded to head critical growth initiatives while also managing facility, legal, and cable retail operations. Collaborated with co-founder on board presentations; served as Corporate Secretary; coordinated board.
• Cut general and administrative expenses ~30% by improving travel expense tracking and identifying other savings opportunities; reduced legal costs 50% by consolidating services.
• Doubled cable retail business from $6M to $12M in 3.5 years, adding equivalent of 20% of total company business.

Evanston, IL

• Second employee at marketing services startup (www.leapfrogonline.com) with key role in growing revenues, developing products, and expanding markets. Led creation of new service vertical, turned around non-growing.
• Built financial services vertical, and drove 1,200%+ topline growth during tenure, from $4M to $60M, while adding over 1.5M new customers through innovative, multi-channel marketing programs, exceeding customer and.
• Transformed cable retail program from maintenance to growth mode, doubling sales from $6M to $12M between 2013 and 2017 despite owners' expectation of no further growth.
• Increased major corporate accounts from 1 legacy client (Discover) by capturing key business with Capital One, Charter Communications, Comcast, Fifth Third Bank, and Time Warner.
• Expanded credit card marketing portfolio from 1 card to over 6 card products, expanding card designs, and adding new benefits including balance transfer feature, mortgage product, and then-pioneering real-time credit.
• Received 2017 Susan Kryl Silver Marketer of the Year award for marketing leadership and accomplishment.

Evanston, IL

• Named by executive team to reorganize financial services group and streamline operations during period of rapid growth. Managed Enterprise Operations and Facility Operations; took over management of legal function..
• Analyzed expenses and vendor contracts to capture 30% reduction in administrative costs, including $20K/year reduction in telecommunications costs and $250K yearly reduction in outsourced legal services.
• Directed closure of Philadelphia office during severe downturn, finding sub-lease tenant to break even on rent expenses.

Schaumburg, IL

• Hired to create and implement unit's growth strategy within B2B/B2C oil company credit card space. Managed teams responsible for business development, client relationships, and marketing; evaluated and advised on M&A.
• Built oil industry client base from 2 legacy accounts to 8 of top-10 industry leaders in 4 years through new multi-channel marketing programs, capturing accounts with Amoco, BP, ExxonMobil, Phillips 66, Shell, Texaco.
• Increased customer pipeline by 312% over 4 years.
• Expanded product/service portfolio by 650% during tenure, to exceed all business development targets.