Randy Weaver Email & Phone Number

Cincinnati, Oh, Us

Responsible for onboarding and start up performance of over 300 new franchisees since 2013.Driver of the Foundations For Success startupprogram for new franchiseesRegional Director for Midwest 2011 to 2013 - worked with 80+ franchisees to achieve regional goalsWith over 20 years of experience, Pillar To Post is the nation’s largest home inspection company and is ranked the #1 home inspection franchise by Entrepreneur Magazine. We enjoy working closely with real estate agents and home buyers and sellers within our community.

Contract recruiting and training for several Handyman Connection franchisesPhone screen and conduct one-on-one interviews with craftsman candidatesMake hiring decisions for 2 locationsProvide initial classroom training for new craftsmen.From June-Sept, screened, hired, and trained 25 new craftsmen for Cincinnati office alone.

Training Manager over startup of new franchisees. Also operational support and management of 15 existing franchisees.Delivered comprehensive training, startup planning/support, and operational support for all new franchisees, achieving targets of $30K revenue by month 3 in operation. Provided support for existing franchisees, affecting and implementing business model changes including formal business and marketing planning, outbound calling programs, and conversion to new Lotus-based CRM platform. Managed content, facilitators, logistics, and facilitated for all new franchisee training, including self-paced internet modules, and 2 week long classroom sessionsSelected vendor, managed and administrated a customer service core skills internet-based training and certification program for all customer service representatives throughout the organizationCreated and facilitated a level two customer service program entitled "Handyman Connection Service" containing both self-paced internet modules and online Webex live learning sessions.

Supported several lines of business, Fortune 500 accounts, and multiple corporate-wide training initiatives. Partner with management personnel to decipher business-driven training and performance needs, develop and/or deliver efficient and effective solutions. Served as corporate-wide subject matter resource for web conferencing, utilizing Webex. Provided virtual e-learning sessions on operation and best practice of the Webex tool.Hosted and delivered corporate tools training, new hire orientation, customer account training, and e-learning demonstrations for various departments and audiencesManaged, implemented, and created self-paced, CBT focused New Hire Orientation for all Siemens Business Services employees- including music/audio composition and production Delivered corporate-wide diversity training via traditional classroom environment. Performed, recorded, and produced voiceover audio for all SBS phone systems as "The Voice of SBS", including SBS's Help Desk Services call center of over 500 employees.Developed and deliver monthly corporate training publication Training Wire to over 400 SBS management personnelCo-Created and managed Project Management Professional (PMP) certification training program for 180 employees

Managed employee operations for a 45 seat call center. Responsible for hiring, training, performance, and processes for 45 call center agents for an inbound service dispatch center.Developed a 14 day training program for new employees, encompassing self-paced learning, observation, lecture, and group lab environments

Served as substitute for grades 7-12, with emphasis on music education

Bachelor Of Music Education

Human Performance Management

Human Performance Improvement Certificate; American Society of Training and Development In pursuit

B.M.E. Bachelors, Music Education