Randy Weed Email & Phone Number

Titusville Historic District, Titusville, Pennsylvania, United States

Meadville, Pa

I provide customers with support in expediting their service needs as well as placing supply orders to keep them up and running and their business needs moving productively. I also assist customers with their printing needs whether it be general copying or assisted custom printing of specific needs.

Meadville, Pa

Assist customers with the planning and purchase of computer/laptop and accessories to give them a total solution for their needs. Assist customers with service of their existing computer/laptop to get them back up and running.

I was responsible for directing a team of four people including myself in bottling water. I must know all aspects of the line and coordinate the setup and production. I am also responsible for maintaining cleaning logs and end of shift production paperwork. In addition to my production responsibilities, I also am certified within the company to operate the forklift to load trucks as needed.

I assisted the manager in managing a Red Apple/Kwik Fill store. My duties in addition to ringing up customers for their purchases included getting the reports from the company computer for the previous days’ sales, completing the Daily Store Report using those reports, counting and taking to the bank the previous days’ cash sales, Counting and monitoring inventory of cigarettes and lottery on a daily and every shift basis, assisting and directing the cashier employees in their duties, assisting the manager in ordering product, and stocking the cooler/shelves when deliveries arrived.

As a cashier my duties were to ring up customers for their purchases, stocking the cooler/shelves when deliveries arrived, and cleaning duties as assigned by the manager or assistant manager.

My duties with this position included bringing shopping carts inside from parking lot, gathering garbage from throughout the store, assisting customers with carrying large purchases to their vehicles, compacting cardboard for recycling and making bales as necessary, hanging promotional signage from the ceiling, as well as any other project or duty assigned by the shift manager.

I visited various business & private individual clients’ homes and places of business to troubleshoot, diagnose, and repair issues with their computers and networks. I have also set up several new servers that either replaced an existing server or added to a domain or workgroup. With this position I worked with many different types of networks and was exposed to a wide range of hardware and software issues to troubleshoot.

I was responsible for repairing and maintaining the district’s network servers and approximately 1,200 workstation computers. My duties included assisting users in the correct use of the network and computer, repairing any defective parts on each computer, setting up the computers/printers to have access to or be accessed by the network, maintaining documentation of inventory of all equipment, and ordering any supplies needed within the department. My work experiences with this employer have also included assisting the technology coordinator in planning the department budget, organizing a tech repair workbench setup to more efficiently repair workstations, setting up new Cisco routers to connect the four remote buildings to T1 lines replacing the old ISDN lines, and learning/maintaining several software packages used by the teachers and students. I also was working on a project to replace the T1 lines to a fiber backbone coordinated through the Intermediate Unit (IU5) in Edinboro at the time I left The District.

I assisted people with servicing or upgrading their personal computers. I built custom computers according to what the individual needed. I had approximately 40 clients ranging from personal friends to local businesses and townships. I have set up peer-to-peer networks for some of my business, as well as private individual, clients to be able to share resources such as printers, files, and broadband Internet. I also worked with them over the phone to troubleshoot general computer or Internet problems.

Ac Coy Company

My employment with this employer involved assisting agents with the company’s proprietary software used in day-to-day business. This position involved working with people on the phone and instructing them to do the commands and actions needed to get their computer systems functioning properly. This type of work required and strengthened my communication skills in dealing with people. I have also used a range of third party software such as various Microsoft operating systems, Symantec PC AnyWhere, Microsoft Office, Microsoft Live Meeting, Computer Associates Unicenter Remote Control, and Magic IT Service Support.

During my Internship, I assisted in the setup of 75 new machines added to the network with wireless technology. I reconditioned some of the current machines by upgrading/reloading the operating system, download Windows updates, download antivirus updates, run system scans, run general Windows maintenance. I assisted the Technology Coordinator in planning and implementing the new naming convention for the staff on all of the Windows 2000 Servers. I set up network printers on several HP JetDirects via an assigned IP addressed port – reserve the IP address on the server. I assisted office staff in general computer problems relating to the network, printing, and software support. During my temporary employment, I assisted in troubleshooting and servicing of the teachers’/students’ machines, setup of new machines, setup networked printers, and virus removal.

I assisted with the maintenance and troubleshooting of the company’s computers. Other responsibilities included answering the phone, filing day to day business paperwork, dealing one on one with the customers on the phone or in-person troubleshooting their computer problems, hardware or software related.