As the leader of Littelfuse’s global IT team, I directed the support for the design, manufacturing, and distribution of innovative products across five business units at over 70 locations worldwide. My role spanned a diverse range of IT disciplines, including operations, networking, security, cloud services, server technologies, and endpoint management.Key focus areas:Cloud Transformation: Leveraged cloud technologies to ensure scalable, resilient IT systems that support strategic initiatives, including mergers and acquisitions.Cybersecurity Leadership: Implemented state-of-the-art cybersecurity measures to protect against evolving digital threats, safeguarding data and critical systems.Global Operations and Architectural Improvements: Led architectural enhancements to improve the availability, performance, and security of global IT operations, ensuring a robust and scalable infrastructure.M&A and Technology Integration: Managed the successful integration of IT systems and infrastructure for several global acquisitions, ensuring seamless technology alignment and business continuity.Managed Services and Team Restructuring: Migrated applications and infrastructure to managed services, reorganizing the team structure to focus on platform strategies, project delivery, and vendor/service management, optimizing overall efficiency and accountability.These efforts were integral to Littelfuse’s strategy of maintaining industry leadership in delivering safer, greener, and more connected solutions for a sustainable future.

As the Senior Director of IT Operations and Infrastructure at Briggs & Stratton, I led the transformation and maintenance of our IT infrastructure to support the company’s position as the world’s largest producer of gasoline engines and a leader in outdoor power equipment. With products marketed in over 100 countries, my role focused on modernizing systems and ensuring global operational efficiency.Key focus areas:SAP S/4HANA Migration: Directed the strategic migration to SAP S/4HANA, driving significant improvements in operational efficiency and streamlining critical business processes.Global Managed Services: Oversaw global managed services for both applications and infrastructure, ensuring robust and scalable IT systems that supported our extensive global operations.IT Service Transition and Continuity: Led the seamless transition of new IT services into production, ensuring continuity and maintaining the high service standards expected by our global user base.Cybersecurity and Risk Management: Strengthened global IT security, implementing rigorous measures to defend against emerging threats and protect critical data and systems.Customer Experience and Service Excellence: Focused on enhancing customer experience, aligning IT services with the business's strategic objectives to ensure operational excellence.These initiatives were fundamental to Briggs & Stratton’s continued success in maintaining its global leadership position and ensuring the reliability and security of its IT infrastructure.

At Ellsworth Corporation, a premier global distributor of adhesives, sealants, encapsulants, coatings, specialty chemicals, and dispensing equipment, I led the full scope of the IT organization, including the Project Management Office (PMO). With over 1,000 employees across more than 40 manufacturing, sales, and warehouse locations worldwide, my focus was on building a global IT strategy that aligned technology with business goals.Key focus areas:Global IT Strategy and Roadmap: Developed a multi-year roadmap to harmonize technology integration across the corporation, ensuring alignment with business objectives and driving operational efficiency.Technology as a Growth Enabler: Positioned technology as the backbone of Ellsworth's business processes, leveraging IT to enhance customer service and support long-term corporate goals.PMO and Operational Alignment: Oversaw the Project Management Office, ensuring that projects were delivered efficiently and aligned with the broader strategic goals of the organization.Global Market Competitiveness: Led initiatives that strengthened Ellsworth's competitive edge in the global market, reinforcing its reputation for excellence and innovation.These efforts helped solidify Ellsworth's position as a global leader while setting a clear path for future growth and technological advancement.

As the IT leader at Restaurant Technologies, Inc., headquartered in Minnesota and serving 22,000 restaurants across the U.S., I led a comprehensive technology transformation across 42 locations. My leadership focused on modernizing the IT infrastructure and optimizing operations through ITIL best practices, significantly enhancing service delivery and operational efficiency.Key Achievements:Oracle E-Business ERP Upgrades: Spearheaded ERP system upgrades, streamlining business processes and ensuring smooth, reliable operations across the organization.Advanced Routing & Logistics: Implemented a cutting-edge routing and logistics solution, integrated with mobile technology, resulting in significant cost reductions through "just in time" fulfillment.Field Service Automation: Automated field services, improving analytics and enhancing customer satisfaction by delivering faster, data-driven insights.Smart Kitchen Portal Redesign: Redesigned the customer-facing smart kitchen portal, boosting scalability, user experience, and data management.IoT Integration: Deployed innovative IoT solutions to gather real-time data from over 20,000 locations, empowering better decision-making and providing a competitive advantage.These initiatives positioned Restaurant Technologies as a leader in innovation and operational excellence, reinforcing our commitment to customer satisfaction and long-term growth.

Leading provider of payment systems, marketing services, and technology solutions to the credit union market.Oversaw IT operations comprised of six teams: Telecom, Windows, Network, Desktop, Security, and E-mail/Messaging. Maintain a focus on reducing costs and increasing productivity balanced with the need to maintain flexibility and agility. Develop, document and communicate IT strategies and practices across the company. Direct research and evaluation of new technologies aligned with corporate goals. Utilize Six Sigma and ITIL practices to optimize performance.

Corporate HQ for the chain of 1300 general merchandise discount stores located in 47 states.Led the IT Asset Management team, with hardware and software responsibilities extending from procurement through retirement. Managed a $30M annual capital allocation budget. Oversaw a 14-member team. Managed contractual compliance, inventory control, and asset tracking, providing senior management with key financial reporting. Developed and proposed business process improvements using Six Sigma processes. Formalized the project management process to ensure appropriate prioritization, efficient resource distribution, and timely stakeholder reporting.

A Northwest Airlines partner and the fourth largest regional airline, Mesaba serves 109 cities in 29 states and Canada from three principal hubs: Detroit, Minneapolis/St. Paul, and Memphis.Managed all aspects of IS, IT and Telecommunications systems and services, weaving together business and technology strategies built on a clear understanding of the enterprise, vision for the future, business maxims, and best practices in IT operations and governance. Engaged key decision makers and stakeholders across all phases of technology operations, with a focus on improving productivity, reducing costs, and creating a stable and reliable high-availability network. Instituted a five-year strategic/financial planning process to align the IT group with long-term organizational objectives.

Provider of electric, water, sewer and natural gas service in Eastern North CarolinaAdministered the network and led infrastructure design, configuration, installation, maintenance, upgrades and security functions across seven locations. Collaborated across departments to address business needs. Managed a 5-member staff providing technical support and LAN Administration. Developed and implemented a strategy to improve services.