Randy Quan Email & Phone Number

Alameda, Ca, Us

Oakland, California, United States

Oakland, Ca

● Establishing and maintaining a consultative partnership with CEO's, VP's, Directors, Managers, Subject Matter Experts, Analyst and Vendors● A liaison for the business, technical team and vendor to ensure requirements of the project or request are understood● Applying Lean, Agile and A3 methodology to provide multiple solutions to met the client's needs● Providing Project Management skills to meet implementation and upgrade milestones and deadline● Creating and re-engineering processes to improve and streamline workflows● Providing communication and escalation of issues to all parties when necessary

San Ramon, Ca

●Implemented and configured dual applications to meet ACA, Medicare, Medi-Cal & Commercial requirements.●Maintained high level of security by following protocol to ensure sensitive data met HIPPA regulations●Analyzed, developed and tested system rules and formulas to streamline business processes and meet business requirement which met performance guarantee payout●Resolved issues quickly and accurately to build credibility for stakeholders. ●Led and managed projects, trained and mentored staff

Oakland

●Implemented and administered Health and Welfare benefit programs ●Analyzed plan options and negotiated quotes for renewals and RFP process to ensure district was in compliance and receiving the best value for the price●Resolved benefits, billing, contracts, eligibility, claims and access issues quickly and accurately to build confidence and credibility from employees and management

Oakland, Ca

● Managed and cross sell products to Mid and Large Account (50 to 5000 lives) for schools, municipalities and private companies.● Educated and consulted with clients, brokers and internal staff administration Employee Benefits, State and Federal requirements.● Negotiated renewals and maintained overall growth of business● Received 2005 & 2006 Kaiser Peak Award for best account retention