Raneem Y. Email and Phone Number

A. AWS Cloud Practitioner Bootcamp:- Completed a full-time, classroom-based program focused on AWS Cloud and IT fundamentals.B. IT Fundamentals & Core AWS Services:- I acquired in-depth knowledge of core AWS services related to compute, storage, and networking, such as EC2, S3, IAM, VPC, Lambda, Cloud Formation, RDS, and Route 53.C. Effective Communication & AWS Support:-Throughout the training, I developed strong verbal and written communication skills, allowing me to effectively communicate technical information and terminologies to non-technical end users.- I gained expertise in configuring, monitoring, and supporting the suite of core AWS services, ensuring their optimal performance and reliability.Completing the AWS Cloud Practitioner bootcamp has equipped me with essential skills in IT fundamentals, core AWS services, and effective technical communication. I am ready to contribute to organizations seeking professionals who can leverage AWS Cloud capabilities to drive innovation and optimize operational efficiency.

A. Follow up and provide appropriate solutions to employee problems:- Investigate and troubleshoot problems to identify root causes.- Offer timely and effective solutions to resolve the problems faced by employees.B. Prioritize workload to ensure the resolution of critical issues first:- Ensure that critical issues are addressed promptly to minimize disruptions and maximize efficiency.C. Document standard support procedures for co-workers to follow:- Create comprehensive and user-friendly documentation outlining step-by-step instructions for resolving common issues.