Raneesh Raveendran Email & Phone Number

Kozhikode, Kerala, India

Taking care of all statutory compliance activities for Fashion Retail stores in state of Kerala. Talent Acquisition- Responsible for hiring both managerial and non-managerial roles for retail stores including Store Managers, Department Managers, Cashiers, Head Cashiers, Warehouse managers, Sales Associates. Training & Development-Training calendar preparation, training need identification as per business requirements. Employee Relations- Managing employee grievances, counselling, employees & driving satisfaction. Performance Management: Managing the quarterly performance appraisal process of the organization. Talent Management- Build long term strategic plan to source develop and retaining inhouse talent. Payroll processing, leave administration, attrition analysis and strategy. Separation and final settlement, issuing service certificates and clearances , Rewards & Recognition activities

Manjeri Area, India

Navi Mumbai

My job role included handling a team of HR Executives who would be responsible for smooth operations of the HR Department. We were responsible for the entire employee lifecycle within the organisation which included sourcing, hiring, maintaining employee information within HRMS/HRIS systems, induction and exit formalities, salary inputs, generating appointment/experience letters, providing financial data inputs to the Finance/Payroll team, biometric attendance mapping

Mumbai Area, India

I worked as HR Generalist / IT Recruiter with Horizzon Information Technologies (www.horizzon.com).My job role included handling a team of Recruiters and Executives who would be responsible for smooth operations of the HR Department. We were responsible for the entire employee lifecycle within the organisation which included sourcing, hiring, maintaining employee information within HRMS/HRIS systems, induction and exit formalities, salary inputs, generating appointment/experience letters, providing financial data inputs to the Finance/Payroll team, biometric attendance mappingI also hired resources for our in-house and Singapore/Malayasia/Australian based technical support projects which included Web Developers, Principal Consultants, SharePoint consultants, Tech Support Associates, Cisco Network Engineers and Managers, MS Exchange Engineers, Technical Writers, L2/L3 Helpdesk engineers etc.

Mumbai Area, India

Worked as a Recruitment consultant with Impressionists Consultants (www.impressionists.in). Impressionists Consultants are one of the fast growing HR consultancy organizations in Navi Mumbai India catering to the needs of the IT, Finance, Banking and Pharma companies. The organization has placed professionals at portfolio levels from Associate Vice President to Executive in various companies. The organization has acquired clients like India Infoline, Religare Securities, ICICI Securities, Arete Technologies, Quality Kiosk Technologies, Motilal Oswal etc.

TECHNICAL SUPPORT/ TROUBLESHOOTING Managing IT Helpdesk (support and services) for providing effective resolution to technical issues faced by clients.  Conducting periodic reviews with the customer and analyse calls and their trends to take proactive measures to reduce knowledge-based calls.  Ensuring problems are resolved within TAT (Turnaround time). Working towards achieving high customer satisfaction levels by adhering to processes and SLAs agreed with the client.  Suggesting improvements in the operations and processes to make the system foolproof. FACILITIES/ INFRASTRUCTURE MANAGEMENT Interacting with various vendors for sourcing products and solutions and for closure of calls of certain machines, which are supported by them.  Maintaining an asset database for the customers and updating at regular intervals.  Supervising the maintenance and upkeep of software and hardware assets of the organization.

Maintaining and processing credit transactions of US citizens affiliated to a Credit Bureau (Transunion)

 Taking and handling calls from US-based customers regarding technical issues being faced by them, pertaining to computer hardware and internet service provider. Troubleshooting all issued as per prescribed standards.

Interacting with customers, understanding their requirements and suggesting them solutions as per Specified requirements/ needs. Handling general administration functions. Imparting training to students, pursuing course for obtaining government certification (viz., Maharashtra State Certificate in Information Technology).

Mba, Business Management

Diploma In Advanced Computing, Computers

Activities and Societies: Presentations

Bcs, Computer Science

Ssc, Secondary Education And Teaching

Education record