Ranes C. Email & Phone Number

Lehi, Ut, Us

San Jose, Ca , Us

Provo, Ut, Us

Provo, Ut, Us

Provo, Ut, Us

Provo, Ut, Us

Provo, Ut, Us

* Provide hardware and software support for Windows and Apple computers and laptops. * Responsible for the imaging and deployment of Windows and Apple computers and laptop. * Use ticketing system to respond, troubleshoot, and track issues. * Respond to issues from phone, email, ticketing system, and walk-in clients. * Maintain email accounts using Exchange app * Maintain user accounts in Active Directory * Perform monthly inventory of assets.

Washington, Dc, Us

* Provide hardware, software, and desktop support for local and district employees, re-image desktops and laptops with Windows XP and Windows 7 operating systems, install encryption software on laptops, install and configure printers and multifunction machines, provide network and phone support* Advanced knowledge of Microsoft Office programs and Windows XP and Windows 7 Operating Systems. Experience with Lotus Notes, modifying Distribution Lists, SF-52s, and Technical Approvals. Experience with the National Finance Center (NFC) application to access employee information. Super User access to Paycheck 8 application for entering or modifying timesheets for employees. Experience with Special Uses Data System (SUDS) for creating Special Use bills for rent payments. * Local technical support contact for the Point of Sale System (POSS) collection application. Liaison between our Forest and the POSS team with issues and concerns* Responsible for maintenance agreements and upkeep of office equipment and supplies for National Forest Supervisor’s Office and remote locations* Improved communication across our Forest by creating and maintaining an Excel database a network shared drive containing employee health screening and training information for pack test administrators* Purchasing agent for Supervisor’s Office Admin group averaging $15,500 per quarter for the last two years. * Created personal databases to improve invoice and bank reconciliation

* Project / Event Manager for 2009 and 2010 IDOS World Championship Cook-Off* Work with internal and external event planning committees to define objectives and set schedules before and after events* Assistant editor for recipe books before publication: ISBN: 978-0-9824423-0-2, ISBN: 978-0-9824423-1-9* Maintain constant communication with cooks, assistants, judges, vendors, staff, sponsors, and media* Director of Storm Mountain Chapter from 2008 to 2010* Plan and organize social events in a variety of locations for this local chapter* Forums moderator and website admin* Perform cooking demonstrations and staff vendor booth at a variety of venues

* Contract position responsible for improving exposure of products through social mediaUpdate and maintain social media sites: Facebook, Blogspot, YouTube, etc* Demonstrator in training and How-To videos for products and accessories that are published on the company website* Provide customer support for the use of products and accessories* Contact potential distributors and retailers to promote the product

Salt Lake City, Utah, Us

* Maintain databases of recurring equipment maintenance and calibration scheduling* Manually calibrate or perform maintenance on a wide variety of instruments* Coordinate and schedule tasks with internal departments and outside vendors* Offer technical support for departmental programs, computers, and peripherals* Create purchase orders for equipment, supplies, and services* Software testing for in-house document control and employee training program

Salt Lake City, Utah, Us

* Primary point of contact for software, hardware, peripheral, network, and phone support for this 250 employee Bio-Tech company* Build, update, or repair hardware on computers and laptops * Install or reformat Windows Operating Systems (Win 98, NT, XP, and 2000) on computers and laptops* Install and configure a diverse selection of commercial and proprietary software and peripherals * Create and maintain domain user accounts, email accounts, and start up batch files on a Windows 2000 Network domain in Active Directory and Exchange servers* Install and configure phones and maintain voicemail program

* Director of the Storm Mountain Chapter of the International Dutch Oven Society* Planned and organized events* Maintained a website to communicate current and past events* Maintained correspondence to all chapter members about local and global events

* Contract positions for this start up HR Office / Insurance company* Perform live and virtual presentations to current and possible clients* Install client side software to connect to a remote database server* Provide training and customer support for clients at their location or remotely

Sacramento, Ca, Us

* Provide customer service for phone-in and walk-in clients* Use related programs to arrange travel for leisure, corporate, and government clients* Maintained personal records for individual and business travelers

* Responsible for mentoring, handling escalated calls, and acting as a resource to other support personnel* Handle customer calls quickly and efficiently. Identify/recreate problems, provide research, and create solutions* Document problems and solutions by updating and organizing a database* Backup team statistician in updating agents’ statistics, then reporting to management

* Responsible for training, written and practical testing, and open water dives to PADI standards* Adapt to various personalities and skill levels* Host dive trips as a travel agent, Instructor, Dive Master and guide

* Provided customer service for phone-in and walk-in clients.* Utilized programs to arrange travel for individuals, and corporate clients.* Maintained personal records for individual and business travelers.

Orem, Ut, Us

* Responsible for planning, scheduling, cooking, serving, and cleaning up for parties of 4 to thousands * Trained staff in proper cooking and serving techniques, sanitation of all areas, and productive planning* Supervised crews for personal and corporate catering

Arlington, Virginia, Us

* Operated, maintained, and instructed the use of all fields, dining facility, and office equipment by inspection, maintenance, and record keeping* Purchased, delivered, and stored rations. Maintained ration inventory on a daily, weekly, and monthly basis* Produced reports on ration control, financial expenditure, equipment maintenance, and personnel records* Instructed employees in proper procedures for menu planning, food preparation, service, and clean up* Awarded two Army Achievement Medals for maintenance of field equipment and performing duties above average

General Education

Associates, Culinary Arts

Various Technical Classes

Certificate, Travel Industry

Padi Open Water Instructor

Music