* Provide hardware and software support for Windows and Apple computers and laptops. * Responsible for the imaging and deployment of Windows and Apple computers and laptop. * Use ticketing system to respond, troubleshoot, and track issues. * Respond to issues from phone, email, ticketing system, and walk-in clients. * Maintain email accounts using Exchange app * Maintain user accounts in Active Directory * Perform monthly inventory of assets.

* Provide hardware, software, and desktop support for local and district employees, re-image desktops and laptops with Windows XP and Windows 7 operating systems, install encryption software on laptops, install and configure printers and multifunction machines, provide network and phone support* Advanced knowledge of Microsoft Office programs and Windows XP and Windows 7 Operating Systems. Experience with Lotus Notes, modifying Distribution Lists, SF-52s, and Technical Approvals. Experience with the National Finance Center (NFC) application to access employee information. Super User access to Paycheck 8 application for entering or modifying timesheets for employees. Experience with Special Uses Data System (SUDS) for creating Special Use bills for rent payments. * Local technical support contact for the Point of Sale System (POSS) collection application. Liaison between our Forest and the POSS team with issues and concerns* Responsible for maintenance agreements and upkeep of office equipment and supplies for National Forest Supervisor’s Office and remote locations* Improved communication across our Forest by creating and maintaining an Excel database a network shared drive containing employee health screening and training information for pack test administrators* Purchasing agent for Supervisor’s Office Admin group averaging $15,500 per quarter for the last two years. * Created personal databases to improve invoice and bank reconciliation

* Project / Event Manager for 2009 and 2010 IDOS World Championship Cook-Off* Work with internal and external event planning committees to define objectives and set schedules before and after events* Assistant editor for recipe books before publication: ISBN: 978-0-9824423-0-2, ISBN: 978-0-9824423-1-9* Maintain constant communication with cooks, assistants, judges, vendors, staff, sponsors, and media* Director of Storm Mountain Chapter from 2008 to 2010* Plan and organize social events in a variety of locations for this local chapter* Forums moderator and website admin* Perform cooking demonstrations and staff vendor booth at a variety of venues

* Contract position responsible for improving exposure of products through social mediaUpdate and maintain social media sites: Facebook, Blogspot, YouTube, etc* Demonstrator in training and How-To videos for products and accessories that are published on the company website* Provide customer support for the use of products and accessories* Contact potential distributors and retailers to promote the product

* Maintain databases of recurring equipment maintenance and calibration scheduling* Manually calibrate or perform maintenance on a wide variety of instruments* Coordinate and schedule tasks with internal departments and outside vendors* Offer technical support for departmental programs, computers, and peripherals* Create purchase orders for equipment, supplies, and services* Software testing for in-house document control and employee training program

* Primary point of contact for software, hardware, peripheral, network, and phone support for this 250 employee Bio-Tech company* Build, update, or repair hardware on computers and laptops * Install or reformat Windows Operating Systems (Win 98, NT, XP, and 2000) on computers and laptops* Install and configure a diverse selection of commercial and proprietary software and peripherals * Create and maintain domain user accounts, email accounts, and start up batch files on a Windows 2000 Network domain in Active Directory and Exchange servers* Install and configure phones and maintain voicemail program

* Director of the Storm Mountain Chapter of the International Dutch Oven Society* Planned and organized events* Maintained a website to communicate current and past events* Maintained correspondence to all chapter members about local and global events

* Contract positions for this start up HR Office / Insurance company* Perform live and virtual presentations to current and possible clients* Install client side software to connect to a remote database server* Provide training and customer support for clients at their location or remotely

* Provide customer service for phone-in and walk-in clients* Use related programs to arrange travel for leisure, corporate, and government clients* Maintained personal records for individual and business travelers

* Responsible for mentoring, handling escalated calls, and acting as a resource to other support personnel* Handle customer calls quickly and efficiently. Identify/recreate problems, provide research, and create solutions* Document problems and solutions by updating and organizing a database* Backup team statistician in updating agents’ statistics, then reporting to management

* Responsible for training, written and practical testing, and open water dives to PADI standards* Adapt to various personalities and skill levels* Host dive trips as a travel agent, Instructor, Dive Master and guide

* Provided customer service for phone-in and walk-in clients.* Utilized programs to arrange travel for individuals, and corporate clients.* Maintained personal records for individual and business travelers.

* Responsible for planning, scheduling, cooking, serving, and cleaning up for parties of 4 to thousands * Trained staff in proper cooking and serving techniques, sanitation of all areas, and productive planning* Supervised crews for personal and corporate catering

* Operated, maintained, and instructed the use of all fields, dining facility, and office equipment by inspection, maintenance, and record keeping* Purchased, delivered, and stored rations. Maintained ration inventory on a daily, weekly, and monthly basis* Produced reports on ration control, financial expenditure, equipment maintenance, and personnel records* Instructed employees in proper procedures for menu planning, food preparation, service, and clean up* Awarded two Army Achievement Medals for maintenance of field equipment and performing duties above average