Creative designer for the AGNARSL Pvt limited.

Processing of inward & outward cheques through Central Bank Processing of transfer cheques (on us cheques)Preparing & posting of inter group transactions & transfersProcessing end of day Central Bank entries & balancing internal suspense accountsCommunicating & coordinating with branches/departments/relationship managers with regards to enquiries & follow-ups on processing chequesHandling Collection/LPO/Dubai First (credit card payment) chequesHandling outward cheques of corporate customers Handling Central Bank rejects in clearing before Central Bank cutoff timeHandling cheque returns & manual reconciliationPerforming error rectification on entries by team members Preparing end of month invoices for Dubai First Monitoring non-security compliance cheques Owner of visual display boards (performance indicator & team huddle boards)Preparation daily productivity report of team members to be presented to the senior managementHandling enquiries related to dispatch team with regards to receiving & dispatching of cheques & important documents

Processing of inward & outward cheques through Central Bank Processing of transfer cheques (on us cheques)Preparing & posting of inter group transactions & transfersProcessing end of day Central Bank entries & balancing internal suspense accountsCommunicating & coordinating with branches/departments/relationship managers with regards to enquiries & follow-ups on processing chequesHandling Collection/LPO/Dubai First (credit card payment) chequesHandling outward cheques of corporate customers Handling Central Bank rejects in clearing before Central Bank cutoff timeHandling cheque returns & manual reconciliationPerforming error rectification on entries by team members Preparing end of month invoices for Dubai First Monitoring non-security compliance cheques Owner of visual display boards (performance indicator & team huddle boards)Preparation daily productivity report of team members to be presented to the senior managementHandling enquiries related to dispatch team with regards to receiving & dispatching of cheques & important documents

Setting system parameters to prevent fraudsMonitoring online credit cards transactionsCalling customers and verifying transactions to ensure transaction is not fraudulentChecking transaction reports, verifications & card deactivationCharge back transactions from other banks/merchants involved in fraudulent transactionsGenerating monthly reports on fraud information to senior management

Handling customer & merchant enquiriesHandling authorizations & code 10 authorizationsApplication verification & capturingData batching & capturingPreparation of lettersMonitoring reports such as declined transactions, manual cash advances, above the limit transactions, CVV reports, etc.Updating parameter tables Preparing system backup tapes Merchant & EDC settlement processingProcessing card holder, ATM transactions, Visa/Master incoming files & card holder statementsPrinting merchant payments chequesReestablishing links (Visa/Master debit & credit lines, ATM & IPG links)Completing end of day processes & generating prints for respective stakeholders

Handling customer & merchant enquiries• Accepting new applications & verification over the counter• Accepting cash/cheque payments & merchant sales vouchers• Issuing cheques for merchants payments • Capturing cheques for outward clearing • Handling PIN enquiries, generating PINs & dispatching PINs• Card embossing, cancellations, replacements, dispatching• Renewals of credit cards • Handling ATM retained credit cards • Briefing customers on currently available offers on the respective card type

Handling overdue accounts & sending reminders to customersHandling & reporting of all branch level issued card overdue accountsVisiting customers who are unreachable & preparing documents for legal actionFreezing accounts of same customer ID Settlement arrangements & recovery from accounts