As an Account Delivery Manager at Kyndryl India, I lead and execute complex and large-scale infrastructure programs for global clients across various domains and technologies. With over 15 years of IT experience, I have developed a strong expertise in network operations, transition management, and client relationship management, delivering high-quality solutions and services that meet the client's needs and expectations.I am certified in PMP (PMI) , Microsoft AZ-900 (Azure Fundamentals), ITIL V3 Foundation (EXIN), Cloud Computing Foundation (EXIN), Big Data Fundamentals (IBM) and skilled in Power BI Desktop, Service Now, MS Project, MS Excel / VBA, and I leverage these credentials to apply best practices and methodologies in program and project management, ensuring timely and efficient delivery, risk mitigation, and stakeholder satisfaction. I am passionate about driving innovation and transformation in the IT infrastructure space, and I am always eager to learn new skills and technologies that can enhance my performance and value proposition.