• Shaped and supported the design, development, and testing of target industry application(s) in Pega Rules Process Commander (PRPC). Piloted technical direction and best team practices.• Conducted required research for the development process, generating on-time delivered solutions.• Collaborated in scrum team standups, sprint reviews, and retrospectives. Strategized with product owner on estimation and refinement of stories. • Automated the generation of JSON for Visa application programming interfaces (API), helping to reduce the project level story points by 10%.• Automated the generation of test data process that reduced the testing timeframe by two to three weeks during every compliance release.

• Spearheaded the global development team in a server project, migrating existing applications in the WebSphere to Tomcat 7.0 (tc Server). Coordinated efforts between the infrastructure group, quality assurance (QA) team, and the release engineering group.• Served as Technical Lead and Architect for the next generation contact center (NGCC) to support additional source input feed processing from Genesys in addition to Total View. Authored application impact analysis for the application, and designed the solution.• Managed project schedule, workloads, testing, problem-solving, and stakeholder communications.

• Guided phases of Fidelity development methodology including the development of the system design specifications (SDS) and technical system design (TSD).• Directed the work of a team of off-shore and in-house developers in project development and systems integration testing. Implemented coding guidelines and a code-review process.• Cut payroll processing manpower by 78% through an authored software solution implementing Perl and converting to Oracle PL and SQL. • Established the hardware and software project infrastructure for projects, procured servers, installed software, and documented and diagramed the application architecture. • Collaborated with the cross-functional build and release engineering group to define a process for the application build and deployment, and with the performance testing team to identify and resolve application bottlenecks.• Directed the bug-tracking process with the QA group and global project developers.

• Served as a development resource on a private accounting services (PAS) application to generate financial reports (client report pack). Developed the application using Java Server Pages and Ajax as Front End, Servlets as a Controller, and Message Driven Beans and Data Access Objects to Process Data Handling – configured in IBM WebSphere / Linux Environment.• Developed application generating XML and converted into XSL-FO. Used formatting object processor (FOP) and RenderX (XEP) to generate PDF based report.

• Managed design, development, and release schedules for multiple applications.• Facilitated meetings with the line of business (LOB) during design and testing phases for multiple projects.• Successfully juggled five different product developments, earning praise and recognition from the manager, client, and end-users.• Worked with the research and development (R&D) group to identify tools and technologies for various applications.

• Led a team of developers as build and release manager during the project deployment phase.• Coordinated the data migration process from Lotus Notes to Oracle, working closely with database administrators (DBA) from the project team as well as the client.• Researched and identified third party tools to be used by the project. • Led design, development, and technical documentation of external interfaces with TeamSite, LDAP, and third-party vendor system.• Designed and implemented the registration, authentication, and authorization modules for the project.• Managed the overall performance testing strategy including volume testing and performance tuning.• Coordinated with the DBA to derive the data-model for the system.• Automated the process to generate code for data access objects (DAO), eliminating six man-months.• Served as Database Administrator for the target database in Sybase.• Migrated data from IMS to Sybase, validating the format and integrity of the data.• Managed application deployment through automated releases and troubleshooting.• Mentored junior programmers on the project