Senior Manager, New Product Introduction
Current> Report directly to the CIO> Set out the Services Roadmap to meet Market needs> Lead the Service Pricing, Benchmarks, and Business Case preparation > Develop the NavLink and partners’ service descriptions, proposal templates, customer presentations, marketing communications, and interfacing processes.> Lead and Accelerate new services roll-out by working with internal and partners’ various departments across different countries: o Enablement (Platform design… Show more > Report directly to the CIO> Set out the Services Roadmap to meet Market needs> Lead the Service Pricing, Benchmarks, and Business Case preparation > Develop the NavLink and partners’ service descriptions, proposal templates, customer presentations, marketing communications, and interfacing processes.> Lead and Accelerate new services roll-out by working with internal and partners’ various departments across different countries: o Enablement (Platform design and implementation) o Marketing (strategy, service development and management) o Operation (Interfacing processes) o Operation and Business support systems o Billing, Sales, Customer Care and Operations> Liaise between Telco Partners and internal technical, product and commercial teams in order to deliver NavLink’s value proposition> Project manage the introduction of new services within partners’ organization (ensuring required signoffs from relevant departments, business and technical support systems updates, pricing approvals, technical pre-requisites implementations, …)> Report periodically to the Executives about progress, issues, or delays and follow up on a regular basis with all stakeholders> Conduct sales training and oversee pre-sales activities for new services> Identify and implement Service Enhancements and Cost Reduction by adopting new technologies and best practices to increase processes efficiency> Propose and Prepare Service Promotions and related Financial impact studies> Conduct presentations to promote NavLink products and services and coach new recruits> Employ candidates applying to various technical positions at NavLink> Develop the NPI team expertise, skills, and motivation to carry out professionally and with high quality standards their duties Show less