Identify and assess customers’ needs to achieve satisfaction.Strong phone contact handling skills and active listening.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Keeping records of customer interactions, transactions, comments, and complaints.**My positive attitude makes life more enjoyable and helps me to develop meaningful relationships.
Kw Curves
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Sales Account ManagerKw Curves Aug 2020 - Presentbackoffice , management sales
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Responsable MarketingKuwait Curves Jul 2019 - Aug 2020Plan and implement sales and customer retention and development.Plan and manage sales marketing resources according to agreed budgets.
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Banking ConsultantBnp Paribas Aug 2016 - Jul 2019• Organizing the appointments with the customers and prospects for the activities bank, finance and insurance• Answer clients' questions, provide information on banking services, and manage clients' accounts.• Develop the loyalty of a customer portfolio and facilitate the researchof a new customers ( the prospection ) . -
Assistant FinancierNew Safety Jun 2014 - Jun 2016TunisieInvoicing and follow-up/recovery of invoicesCommunication with clients regarding invoices and contractsFollow-up of administrative mails and emails and reception of phone callsPreparation of annual activity reports/ Filing and eventual seizure of contracts, administrative and accounting documents/ Payment of supplier invoices, salaries...
Rania Arfaoui Education Details
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Teaching English As A Second Or Foreign Language/Esl Language Instructor -
Université MéditerranéenneFinance , Assurance Et Gestion De Risque -
IsccbAccounting And Business/Management
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Lycee 20 MarsMathématique
Frequently Asked Questions about Rania Arfaoui
What company does Rania Arfaoui work for?
Rania Arfaoui works for Kw Curves
What is Rania Arfaoui's role at the current company?
Rania Arfaoui's current role is sales manager.
What schools did Rania Arfaoui attend?
Rania Arfaoui attended Amideast Education Abroad, Université Méditerranéenne, Isccb, Lycee 20 Mars.
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Rania Arfaoui
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Rania Arfaoui
English Language Coach, Tesol/Tefl Certified Teacher, Ielts Trainer, Business And General English InstructorAriana, Tunisia -
Rania Arfaoui
Ingénieure Électromécanique, Spécialisée En Organisation Et Gestion IndustrielleManouba, Tunisia
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