Rania Eid is a Quality and Customer Experince Manager at Egypt Post. She is proficient in Italian and Frensh.
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Quality And Customer Experince ManagerEgypt PostEgypt -
Quality & Customer Experince ManagerEgypt Post Oct 2019 - PresentI am leading the Customer Experience department in Egypt Post, my wide focus on Quality Assurance & channel management. I Adopt NPS for Egypt Post and build a well trained team working on converting detractor customers into promoters ones Built Engagement Team to create a comfortable work place to create Loyalty to EP.Own digital transformation projects related for financial services as well as postal ones.
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Fixed Data Call Center Senior SupervisorVodafone Mar 2017 - Apr 2019 -
Quality Assurance SupervisorVodafone Mar 2007 - Feb 2017 -
Senior Customer Service RepresentativeVodafone Jan 2004 - Feb 2007 -
Italian Instructor6Th October University Sep 2002 - Nov 2003
Rania Eid Education Details
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ElormanVery Good -
ElormanI Was Ranked The 1St Among My Colleagues For 3 Years In The Secondary Level.
Frequently Asked Questions about Rania Eid
What company does Rania Eid work for?
Rania Eid works for Egypt Post
What is Rania Eid's role at the current company?
Rania Eid's current role is Quality and Customer Experince Manager.
What schools did Rania Eid attend?
Rania Eid attended Elorman, Elorman.
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