Key Functions:• Researching Solutions/Methods and Analyzing/Specifying the Business Needs through Gathering Data and Compiling User Requirements.• Plan and Execute individually entire projects, utilizing a broad set of skills including Issue & Data Analysis, Business & Data Modeling, Coding, Project Implementation, Problem Solving, Project Management, Client Support & Communication. • Prepare Testing Plan, User Acceptance Document and Role Assignment Matrix (RAM)• Establish the documentation internal standards, and document the performed application design accordingly.• Generate advanced pivot tables by combining excel with source databases, to help the users aggregate, visualize, and analyze data for clarity and deeper insight• Oversee bug reporting with operations, developers and product owners• Standardize the codification of Work Units – Positions – Academic Info…Main Responsibilities:After receiving an advanced training on Meta4 HRMS Developer Tools, and gaining a wide acquaintance in the Object Oriented, and in the various modules of the Meta4 HRMS (Personal Administration – ESS/MSS Web Client - Payroll & Benefits – HR Recruitment, Training and Performance Appraisal modules), I added to the data model additional data structures, forms and reports, to answer the needs of the business processes at K&A. I implemented the changes of the New Organization Hybrid Structure (Departments and Position Codification), and define Security Profiles.I led many developers to create additional JSP pages related to portal module (ESS/MSS)Concerning Payroll Module in Meta4, I inherited the existing object, and I solely developed the entire Payroll business rules and set the process, for K&A UAE Branch, taking into consideration the rules of other branches in Gulf region.I led developers to use this payroll object, as prototype for the payroll of the other branches. I mapped the Payroll results to auto-generate the GL of the Accounting System.

My major tasks in whatever Project combine into: o Analyze Clients'​ Needs, and decide on the proper tools o Customization, Data Conversion, and Additional development if needed.o System Integration With the Back Officeo Software Implementation at the Client’s siteo Customize Reports as per Customer Requesto Provide Training to the Customer’s staff.o Provide Customer Technical Support on site or via phoneSoftwares I worked on are:o GOLDMINE (CRM Application for Mid and Small Businesses)Additional Tools for GoldMine are considered within any Integration, such as QuoteWerks for Quotation, GoldBox for integration with Back-Office, DetailPlus to extend fields.o TSM (Field Service Management)o MICROMAIN (Maintenance Management System)My Clients’ portfolio varies between:o CRM: PromoTeam (Specialty Exhibitions) L'Orient Le Jour (Newspaper) Gemayel Freres (Cartoon Industry) CMC (Construction Material) Middle East Africa Bank (Credit Department) NBTS (Seminars Providers) UNIC (Equipment Manufacturing - HVAC) EHMEJ Municipalityo Asset Management: United Traders - Jordan (Printing Equipment Co.) Dunes Center (Hotel and Commercial Center) Grand Hills Village (Resorts & SPA) Almaza (Beverages) Zetra Industries Kassatly Chtaura (Food and Beverages Plant) St Georges Hospital (Medical Engineering Dept.)

As a part of New Horizons’ team, the worldwide MCT Education Center, I provided an IT Training in several courses, such as: MS Access and VBA, MS Project, and all other MS Office applications. In addition, I gave training in Graphic courses, such as: Adobe Photoshop – and Web related courses: HTML – MS FrontPage – Macromedia DreamWeaver - the CIW Foundation Series (Internet Fundamentals – Web Authoring – Network Fundamentals).

PROJECTS: ZAHLE Governmental Hospital (20 Millions US$)SAIDA Governmental Hospital (17 Millions US$)Responsibilities I had to assume during my job as a Cost Control Assistant to the Planning Engineer: Creating several Databases, to handle several Inquiries (MS Access was used for this purpose):o A Database for the Project’s Contract Itself, to handle:- Contractor’s and Subcontractors’ Prices- All Quantities involved in the Project- Monthly Payments for Different Subcontractors- Preformatted Payment Sheets- Quantities Executed Report- Remeasurements Released And/Or Not Released- Contract Review Reports / Variation Orderso A Cost Database to generate various Reports concerning: Monthly Cost Report - Direct And Indirect Cost Report - Budget Reporto A Documents’ Control Database to manage the System Filing at the company, and organize all Correspondences. Track overdue Faxes, Letters , Memos, etc…; Search for Correspondences by Responsible, Category, Due Date, etc… Other Tasks- Project Expenditures (One Month Projections)- Gross & Net Cash Flow Projections ; S-Curves - Designing different summaries depending on the Engineers request

Prepare and give various courses and presentations for reputable clients in different topics such as:o MS Access – MS Project – and all other MS Office Applications.o Windows NT – Simple Network & Use of Interneto School Grading & Management (WinSchool ® Package)o SCANTRON Optical Reader.o Train the TrainerFollowing is the list of References I shared in providing training for:o Ministry Of Health (MOH)o UNDP (PROCSER Project)o Sagesse High Schoolo Ecole Supérieure des Affaires (ESA)o CNRDP In addition to my Training Responsibilities, I heavily participated in Systems Analysis, Design, and Development of various projects using MS Access. Projects topics are:o Internet Access at School/Internet Club o Payroll System (Time Attendance – Salaries / Bonuses – Reports)